The Sr. Application Administrator is responsible for all aspects of administration and support for 3rd party purchased and in-house developed software. The Administrator assists in the development and deployment of applications, user and security configuration and support, application user security processes and the resolution of day-to-day issues.
Primary Duties and Responsibilities:
1.Contribute to creation, comply and mentor IT development processes and procedures.
2.Handle service requests from the Application Administration queue. Determine level of effort and provide estimates to implement solutions.
3.Provide Tier-2 Release Management support when necessary and Tier-2 off-hour remote support.
4.Setup and configure purchased applications. Write and maintain technical documentation (Run Books and Release Notes).
5.Install, configure, setup, support and administration for the following products (but not limited to): Oracle WebLogic Server, MOSS, BizTalk, SSH and FTP implementation and monitoring Infra. Provide support for application tuning and application production support.
6.Comply and maintain application security practices across computing platforms. Comply and maintain DR and BCP documentation as necessary.
•At least three (3) years’ experience in software lifecycle development.
•At least four (4) years in installations, maintenance and administration
•At least four (4) years current experience in administrating the following 3rd party packages.
•Oracle Weblogic Server, MOSS, BizTalk, Apache HTTP Server, Active Directory, and IIS
•Must have working knowledge of the LINUX (RHEL) & Windows operating system.
•Experience in SQL and vendor extensions of SQL (PL/SQL, TSQL, etc)
•Solid knowledge of security practices and protocols is necessary.
•Solid understanding of key application security concepts, including authentication, access control and group access.
•ITIL V3 Intermediary Certification
•Strong analytical and troubleshooting skills.
•Familiar with mortgage business processes a plus.Some experience in the following languages:.NET, Powershell,C#, Java, Ruby, JSON
Skills and Abilities:
•Professional attitude and presentation.
•Desire, commitment and ability to be a team player.
•Strong organization and prioritizing skills.
•Strong listening and effective written and oral communications skills.
•Strong analytical and process skills.
•Good organization and prioritizing skills
Prior Work Experience:
•5 - 8 years of experience
Education and Credentials:
•Bachelor’s Degree - Computer Science, Information Systems Management or equivalent degree considered.