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Desktop Support Technician-Foley, AL

Company: N/A

Location: Foley, AL

Pay: N/A

Contact Information


Name: Matthew Levy
Phone: -303-7967500
Fax: n/a
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Job Description

Interested in working in a Desktop Support Technician position in Foley, AL with a dynamic and growing company? In this role our client is a fortune 500 company with room for growth and stability. We are looking for someone who is smart, dependable, driven and have a strong interest in an IT role.
 
RESPONSIBILITIES AND DUTIES INCLUDE:
 
• Provides basic troubleshooting assistance and ticket resolution for personal computer users.
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
• Recommends hardware solutions regarding personal computers in assigned areas.
• Assists with computer studies, projects, and implementation of policies throughout area of assignment.
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
• Assists with computer studies, projects, and implementation of policies throughout area of assignment.
• Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers.
• Researches, analyzes and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.
• Performs Break Fixes
• Refreshes
• Active Directory
 
REQUIREMENTS:

• High School Diploma with 5-7 years’ experience.
• Experience working with personal computer hardware, software, systems, local area networks and terminology.
• Ability to install, remove or repair basic computer systems.
• Good organizational and problem solving skills.
• Ability to operate computer peripherals including monitors, printers and scanners.
• Active DOD clearance would be beneficial
 
If you are interested please attach the most current copy of your resume. Also be on the lookout for a 303 area code for a preliminary phone screen!
 

Job Requirements