Location: Oak Ridge, TN
Name: Adrian Jones
The Helpdesk Specialist will provide level 1 technical support in a positive, professional environment to both local and remote end users .The majority of the issues will be sent on the phone resolving tickets at the 1st level, and will escalate tickets to 2nd and 3rd level technicians when necessary.
Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.