Security Officer/ Customer Service
Location: Jonesboro, AR
Pay: $9.00 - $10.00 /Hour
Name: Company Confidential
MINIMUM HIRING STANDARDS
Must be at least 18 years of age.
Must have a reliable means of communication (i.e., pager or phone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work in the United States.
Must have the ability to speak, read, and write English.
Must have a High School Diploma or GED.
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Education/Experience: Associate's degree and 3 or more years of experience in a field related to the security industry and/or business management, and responsible experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing):
Knowledge of security operations.
Knowledge of business operations management and human resources administration.
Use of personal computer and spreadsheet software.
Ability to synthesize business/financial data and develop solutions.
Planning, organizing and leadership skills.
Oral and written communications skills.
Strong customer service and service delivery orientation.
Ability to interact effectively at various social levels and across diverse cultures.
Ability to be an effective leader and member of teams.
Ability to take initiative and achieve results.
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
Maintaining composure in dealing with authorities, executives, clients, staff, media and the public, occasionally under conditions of urgency and in pressure situations.
Must undergo and meet company standards for background and reference checks, controlled
substance testing, and behavioral selection survey.
Ability to handle multiple tasks concurrently.
Handling and being exposed to sensitive and confidential information.
Regular use of vehicle required in the performance of duties.
Regular talking and hearing.
Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25
Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling in the performance of site surveys.
Close vision, distance vision, and ability to adjust focus.
Frequent travel to client sites for oral presentations, group meetings, and site surveys.
Directing, motivating, training, coaching, and disciplining staff in a positive manner.
Reading and analyzing reports and financial data, including related computer usage.
Responding on an on-call basis to emergencies and incidents at all hours.