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Customer Service Representative - Work From Home

Company: N/A

Location: Columbia, MO

Pay: N/A

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Job Description

Job description

Customer Support Agent Work From Home 
Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic?  Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues?  Do you want to gain a sense of satisfaction by solving complex caller issues?  We’re looking for people who enjoy a challenge and thrive in an environment where things are moving very quickly.

In this position you will use your empathy, patience and resilient nature to resolve issues.  You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers.  Your goal will be to satisfactorily resolve the customer's need at the end of each interaction.   

See your skills turn into a career, or continue your successful career with the only company you’ll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers.  
 
Primary Responsibilities

Key Factors for Success If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home!

Job Requirements

This is the right job for you if you’re able to:

  • Speak on the phone and use a computer
  • Empathize and be friendly with people you’ve never met
  • Use logic and solve problems
  • Be part of a team

Desired qualifications, skills and experience

Nice to have (but not required): 

  • Customer service background
  • Experience with financial services, healthcare, technology companies, or something similar