Lead by example to develop, coach and manage all members of the Quality department team in order to meet overall company and quality department objectives.
Responsible for TQM (Total Quality Management) through the ongoing development, implementation, maintenance, and improvement of the QMS (Quality Management System) for the plant, in compliance with TS16949, Customer, Corporate, and other applicable guidelines and compliance requirements.
Develop, implement, and monitor a detailed Quality Control Program with related procedures and control plans utilized within the manufacturing facility, and by suppliers, to ensure that product quality is consistent with all applicable customer design specifications and other requirements for all current and project phase production programs.
Develop, manage, and maintain processes and documentation within the overall scope of the QMS related to APQP (i.e.: FMEA, Control Plans, PPAP, etc.), Statistical Process Control, Measurement Systems and Calibration, Customer Satisfaction, Continuous Improvement, Supplier Quality Management, Internal Auditing, and Control of Non-Conforming Product.
Responsible to plan and manage inspection, testing, and auditing activities related to quality and reliability for the complete process chain.
Identify, document and take action upon defined quality process metrics / data to ensure action is taken when objective is not achieved to both minimize and eliminate repeat occurrences.
Lead, coach, mentor, and drive effective problem solving through methodologies such as 8-Step, 8D, 5 why, etc.
Document and manage the QMS using integrated software systems deployed, such as SAP, MQ1, and IGear.
Responsible for relationship development and maintenance with customers and suppliers, and is responsible to resolve customer and supplier complaints related to quality issues.
Work across all departments within the plant to ensure quality systems are implemented, maintained and effective.
Responsible for meeting plant financial objectives by developing, tracking, and managing Quality department annual budget.
Acts as Quality Management representative for the plant.