Customer Service Representative - Rockford, IL
Location: Rockford, IL
Training classes start soon apply today!
on the news on any night of the week and you're likely to hear about
the changes that are sweeping through our health care system. It's
dramatic. It's positive. And it's being led by companies like UnitedHealthcare, part of the UnitedHealth Group
family of businesses. Now, you can take advantage of some of the best
training and tools in the world to help serve our members by interfacing
and solving issues with their health care providers. As part of our
Provider Services group, the quality of support you deliver will
directly translate into better care for their patients This is no small
opportunity. This is where you can bring your compassion for others
while building your career.
role is equally challenging and rewarding. You'll interact with
providers with the intent to develop a relationship with them. Within a
high volume setting, you'll need to develop knowledge of our various
products and multiple levels of benefits within each product in order to
best assist our providers/customers.
Positions in this function
are responsible for providing expertise and customer service support to
members, customers, and/or providers. Direct phone-based customer
interaction to answer and resolve a wide variety of inquiries.
creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity/Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, age, national origin, protected veteran
status, disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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