Supported Employment Associate
Location: Harrisburg, PA
The Supported Employment Associate is responsible for coordinating Employment Services for individuals. The position develops appropriate supports for individuals seeking employment that achieves an individualized employment relationship between employees and the employers in ways that meet the needs of both. Services are based on an individualized determination of the strengths, needs and interests of the persons served and is also designed to meet the specific needs of the employer.
- Starting with the individual as the source of information, explores potential employment options.
- Works with the individual to complete the “Discovery Process”, identifying Vocational Themes and Ideal Conditions of Employment to develop potential employment ideas.
- Engages in person centered job development by highlighting the personal contribution of the job seeker; developing and using personal, professional, and organizational networks; informational interviews; work experience; and using sales skills and marketing materials.
- Targeting individualized job goals in order to negotiate with the potential employers based on the needs, strengths, and interests of the employment seeker.
- Assists the employment seeker to develop job seeking skills to include locating potential employment opportunities, preparing a resume, completing an application, etc.
- Assists the individual to prepare for interviews, educates them on personal appearance and attire, does role playing and practice, coordinates transportation, etc
- Creates a substantial list of potential employment opportunities. Works with the team to identify employment outcomes and develop a plan of activities to obtain identified outcomes.
- Provides information and education to employers to address concerns and detail benefits of employing persons with disabilities.
- Completes effective job analysis which leads to employment that matches the best possible working conditions for each individual. An effective analysis documents the typical activities and environment associated with the job to include social expectations, relationships and skills needed to perform the job.
- Perform a task analysis, specifically detailing the work activities and methods needed to successfully perform the job.
- Offering representation, as needed, for employment seekers to assist in negotiating with employers
- Engages in interest-based negotiation, problem solving, and conflict management during the employment process.
- Looks for job carving possibilities that create jobs that fit the employment seeker’s ideal conditions of employment and also benefit the workplace.
- Advises the employment seeker about the impact of their work benefits.
- Assists employment seekers to use Social Security work incentives.
- Through systematic instruction, provides on-the-job-training and supports as appropriate. Provides ongoing supports as needed.
- Provides personal skill instruction to the employment seeker to assist them in obtaining and maintaining appropriate appearance, interactions and social skills consistent with the job, company culture, social etiquette, etc, within the work environment.
- As appropriate and authorized, work with the individual’s coworkers to teach and model effective ways to provide natural supports to help the person be successful in the work role.
- Identifying specific job duties or employer expectations that are negotiated with employers.
- Meeting the unique needs of the employment seeker and the discrete, emerging needs of the employer.
- Finding employment that occurs in integrated, inclusive environments in the community, or in a business alongside people who do not have disabilities.
- Finding employment resulting in pay at the prevailing wage or better.
- Creating employment through self-employment, resource ownership, and business ownership.
- Able to educate staff to support individuals in their respective jobs.
- Maintain ongoing communication with the employer, as needed, to address problems, concerns, or needs that may arise.
- Assist individuals to develop or coordinate transportation alternatives and the skills needed to secure and maintain transportation.
- Have good communication and presentation skills
- Contribute in order to maintain a centralized Employer Contact Information
- Completes paperwork as needed.
- AT least 18 years of age;
- High school diploma or equivalent required; bachelor’s degree preferred
- Basic English skills, able to read, interpret and apply written information such as policies, procedures, individual plans, and the ability to complete required documentation;
- Good overall computer skills;
- Exceptional interpersonal skills;
- Effective communicator
- Excellent listening and observation skills;
- Teaching and modeling skills;
- Knowledge of and ability to implement positive behavior change techniques;
- Knowledge of the concepts of Person Centered Planning and Social role Valorization
- Business experience;
- Knowledge of community resources including vocational opportunities;
- Demonstrated success in forming effective working relationships with other businesses, community groups and organizations;
- Maintain confidentiality of all personal information of individual(s) being supported.
- Seek opportunities for personal education and skill development.
- Valid Driver’s License;
- Access to privately maintained and insured vehicle;
- Ability to sit, stand and walk for varying periods of time
- Ability to perform routine daily tasks, including some lifting up to 15 pounds;
- Ability to drive;
- Ability to withstand changing temperatures and environmental conditions in and out doors;
- Varied physical capabilities based on jobs obtained;
- Ability to work independently
- Ability to provide and maintain clear and accurate records and documentation
- Set targets for personal improvement based on regular assessment of performance from supervisor , individuals, and all staff
- Communicates issues and concerns openly and professionally.
- Facilitate provision of supported employment within team structure.
- Treat all individuals, team members, and business owners/employers with courtesy and respect.
- Uses good time management skills and is punctual;
- Be available to facilitate and/or participate regularly in team meetings.
- Seek new ways to provide employment support to employers and individuals.
- Participate in one or more community organizations and support individuals to do likewise
- Network with coworkers, the community and other professionals to find better ways to include individuals in their community.