IT Help Desk Technician
Location: Scottsdale, AZ
MDI Group is a premier IT workforce solutions provider with more than 25 years of expertise in finding “best fit” IT talent for mid-sized to Fortune 500 clients. We have established relationships with our clients and work directly with the hiring managers. Why MDI Group?...You can expect that we will learn what is most important to you in your job search and match that to the needs of our clients. We offer career coaching and resume services, skills certifications, interview preparation skills, health benefits and a 401K plan. We are currently interviewing for the following contract to hire position:
Contract to Hire
Primary objectives of this position are:
Answer/resolve support calls from end users in accordance with our service level agreement. Two or more years of hands on experience in network, hardware, software administration and telecommunications with remote support experience.
User Account Maintenance
IT Exit Form Process/Tracking
Remote Desktop Protocol (RDP)
Special Skills, Knowledge, and/or Abilities
See our new look and learn why more than 25 years of IT focus makes MDI Group different at www.mdigroup.com!