Provider Technical Trainer- Claims
Location: Tempe, AZ
ProfessionalPosition Purpose: Act as a technical trainer for network providers and vendors.Train and assist providers with the functionality of the secure provider portal.
Train and assist providers with inbound transactions to the health plan such as claims, membership and demographic data.
Train and assist providers with efficient handling of outbound data delivered from the health plan to the provider.
Train and assist providers with understanding technical requirements and systems innate to the health care industry, CMS and state level expectations. Work closely with various data and technology driven teams at the plan level to identify provider and vendor performance weaknesses and then develop and deliver a training plan to remediate the issues.
Facilitate lessons learned and best practices throughout the plan and its provider and vendor network.
Create and maintain robust training curriculums and schedules.
Minimal in state travel required- 10%