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Director of IT Operations & Security

Company: N/A

Location: Birmingham, AL

Pay: N/A

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Job Description


Job Type: Direct-Hire


Pay Rate: Up to per year, DOE






In this job, here are some of the duties to be performed:

ITAC is assisting a local software organization its search for a Director of IT Operations and Security. This person will be over all functions of security, networking, telecommunications, system administration and integrations, desktop support, hardware/software and licensing. The Director will also be responsible for the following:




•        Cross-department collaboration and communication to ensure appropriate processes, procedures and tools are installed, monitored, and effectively operating and alerting.



•        Strategy, planning, and operational excellence through continuous improvement and automation.



•         Manages service levels, control effectiveness, control failure remediation, operational automation and oversight of IT operations and information security team, consisting of 3 engineers and 4 support specialists.



•        Directs technical professionals in planning, design, implementation and support of IT infrastructure, hardware, software, and systems to meet business needs.



•        Provides guidance and awareness of secure solutions and requirements.



•        Initiates and fosters partnerships with vendors, senior leadership, and across business and IT teams to drive IT operation and security plans and capabilities across company operations.



•         Aligns, anticipates and implements business strategies and priorities.



•         Establishes financial plans and manages to plan. Ensures project financial plans are met by individual contributors for all services supported including hardware, software and service contracts.



•         Negotiates product purchases and annual maintenance agreements. Ensures asset inventory is accurately maintained and correctly reflected on vendor invoices.



•        Hires and manages individual contributors; coaches and counsels team members; holds team accountable to performance standards; develops associate training plans and career paths.



•        Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department.



•        Oversees the development, implementation and execution of multiple projects ensuring scope and schedule are established for projects. Acts based on changed priorities.



•        Formulates and executes process and organizational improvement direction and programs which enhance overall effectiveness; proactively seeks ways to improve customer support and processes. Understands business process, issues/problems and applies appropriate IT standards and solutions.







To be considered for this job, candidates may be required to have the following skills and experience:


•        College degree in Computer Science, Management Information Systems or equivalent technical degree preferred.



•        Industry-recognized information security certification(s) (e.g., CISSP)



•        5 years’ experience in a leadership role such as an IT Manager, Project Manager, Network Manager, or similar



•        Experience and knowledge of Incident, Problem, and Change Management principles, methodologies and tools. Understanding and currency in IT best practices (e.g., ITIL, COBIT, PMBOK, Six Sigma).



•        Excellent communication skills with the ability to speak on varying technical levels and clearly articulate messages to a variety of audiences.







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