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Customer Service Representative

Company: N/A

Location: Mulberry, FL

Pay: N/A

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Job Description

Badcock is one of the largest privately-owned home furniture retailers in the country. We're proud to say that we've been serving the community and providing employment opportunities for more than a century. There are currently more than 340 Badcock stores in eight states, and our headquarters in Mulberry, Florida, employs more than 1,300 people.

We are always looking for smart and talented people to join our team. Whether you are a seasoned professional or you're just embarking on a new career path, our job opportunities offer growth, advancement and competitive pay and benefits. If you've got the drive, we'd love for you to be part of our family.

W.S. Badcock emloyees enjoy many benefits including:


COMPETITIVE PAY

401K PLAN WITH COMPANY MATCH

COMPANY PAID LIFE INSURANCE

EMPLOYEE DISCOUNT ON FURNITURE, ELECTRONICS AND APPLIANCES

MEDICAL, DENTAL AND VISION CHOICE OF PLANS

ONSITE FITNESS CENTER 

PERSONAL AND VACATION PAID TIME OFF

DAYCARE REIMBURSEMENT PLAN

Equal Opportunity Employer/Drug Free Workplace

RESPONSIBILITIES:

Responsible to provide superior service by assisting our retail stores and their customers in preserving our business relationship to create long-term, loyal customers. Responsible to work with retail stores to create a resolution that is in everyone’s best interest.

     Triage incoming calls and dispatch work orders to the appropriate Queue.

     Perform selected adjustments to customer accounts.

QUALIFICATIONS:


Job Requirements