Automotive Service Advisor / Service Writer
Location: Port Huron, MI
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Jim Riehl's Friendly Chrysler Dodge Jeep Ram in Lapeer is looking for an experienced Service Advisor to join their industry leading service team!
- Consultant and interpret customer needs for the mechanics.
Serve as the primary point of contact for all automotive service and repair matters.
- Understand customers’ problems and arrange for appropriate service.
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics.
- Continuously keep the customer updated on repair needs and completion times.
- Exemplary customer service skills are a must
- At least 1 year previous Service Advisor experience
- ADP or Reynolds and Reynolds experience highly preferred
- Valid driver's license
- Benefits package available
- 401k with company match
- Paid time off
- Paid training
- Active & Engaged Owner
- Customer 1st Award for Excellence 2018!