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Appliance - HVAC- Refrigeration Technician

Company: N/A

Location: Round Rock, TX, AL

Pay: $20.00 - $27.00 /Hour

Contact Information

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Phone: n/a
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Job Description

Come and join our fast-paced team of industry experts!  

Special Hiring Bonus of $1500!! Relocation Assistance maybe Applicable!

Register your information to speak with a recruiter within 24hours Mon- Thurs at 

Click on the link  https://form.jotform.com/80143852394155

Seeking technician with 6+years of experience in repair FOR OUR CALL CENTER in Round Rock, TX(relocation assistance covered).  We are in need of  HVAC/COOK/DISH/LAUNDRY or REFRIGERATION Techs.

Refrigerators/Freezers/Washers/Dryers/Dishwashers/Ovens/other home appliances. 

What would the Technicians Do?

Directly supports field service technicians via in-bound phone lines using technical product knowledge, computerized database information, other file lookup methods, and outside sources when no in-house information is available. Records information on each call in a computerized database system. Performs other specific duties as assigned to support the daily activities of the department and Company.

Bonus and Relocation Assistance available!  

Benefits Include: 

· Paid Vacation and Holidays

· Health, Dental & Vision Insurance

· 401k

· No Sunday Scheduling

Call Center is located in Round Rock, Texas

Job Responsibilities:

• Answer incoming calls from field technicians and provide technical assistance and/or symptom analysis in the repair of mechanical products

• Identify part numbers and product specification on mechanical parts

• Document contents of phone calls in computerized database

• Attend related training and consult with colleagues regarding technical issues

• Performs miscellaneous duties as assigned Specific Essential Functions: The Technician’s specific functions fall into four main groups: Technical:

• Accurately diagnose and repair consumer mechanical product

• Ability to communicate effectively over the phone (requires wearing a headset)

• Ability to operate a computer in a Windows Environment and use different computer applications as required

• Ability to give the customer an accurate diagnosis of repair or adjustment as is applicable

• Ability to provide knowledgeable, courteous and professional customer service

• Must have knowledge of and application of basic electrical principles

• Ability to work variable and flexible hours including required overtime

• Ability to handle stressful situations and work in a fast-paced environment

Equal Opportunity Equal Opportunity Employer / Disability / Vet

Job Requirements

6 Years Plus in HVAC or Refrigeration or Appliance Repair/ troubleshooting

Be Able to relocate to Round Rock, Texas within 3 Weeks

Be able to communicate troubleshooting effectively over the Phone with Technicians

HS Diploma or Equivalency.