Shift Manager - Restaurant Shift Manager
Location: Rogers, AR
Job Title: Shift Manager
Reports To: General Manager
Work Group: Operations
FLSA Status: Non-Exempt
The Shift Manager has the primary responsibility for managing shifts;
conveying the Cane’s culture to his/her Crewmembers and Customers; as well be a
creative team player who likes to work hard, have fun, and show sincere
dedication to Raising Cane’s. He/she will be responsible for upholding Raising
Cane’s standards for the Crewmember and Customers experiences.
Duties and Responsibilities:
Operations Management: Deliver “What We Do" on
each shift you lead; at Raising Cane’s “What we do" is serve the Perfect
box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts;
leverage company provided tools to run high performing shifts; be a hands
on working manager; execute key measures of shifts to include: monitor
cleanliness and maintenance of restaurant to assure Raising Cane’s
standards are being meet in these areas; be a Customer advocate
communicating needs to Crewmembers to assure Customers satisfaction during
shift; responsible for restaurants performance on and off scheduled
shifts; ensure all food orders are
prepared to Raising Cane’s standards.
People Management: The Shift Manager will coach and train Crewmembers on proper
Raising Cane’s procedures on each shift; screen prospective Crewmembers
for applicants that match Raising Cane’s job qualifications; motivate
Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety
throughout shift. Reports all risk management issues to General Manager;
support adherence to Raising Cane’s uniform policy during shift.
Business Management: The Shift Manager will support management on all areas that impact
the business to include: labor cost, waste monitoring, sales and costs of
goods; monitor management of daily cash procedures; provides accurate
inventory data and report all data to General Manager; provides a sense of
urgency when handling all Crewmembers and customer situations.
Project Support: Supports all programs and initiatives
during the shift; support management of current Perfect Safety Box which
is Raising Cane’s risk management program; and severe weather practices;
ensure our marketing tools are properly implemented; report all new hire
paperwork and separations in a timely manner.
Relevant job titles include: Shift Manager, Assistant Manager, Manager, Shift Supervisor, Restaurant Manager, Shift Leader, Assistant Store Manager, Swing Manager, Associate Manager, Store Manager, Shift Lead, Front of House Manager, Crew Manager, Floor Manager, Food Service Manager, Day Shift Manager, Night Shift Manager, Restaurant Shift Manager, Restaurant Shift Supervisor, Shift Leader/Manager, Shift Coordinator, Restaurant Shift Coordinator, Kitchen Manager