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Operations Clerk

Company: N/A

Location: Harrisburg, PA

Pay: N/A

Contact Information


Name: Tim Brown
Phone: n/a
Fax: n/a
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Job Description



Summary


  • Provides operational management and support at various service center locations to ensure efficient and timely pick-up and delivery handling of customer materials and shipments.

  • Ensures compliance with safety, security, regulatory, and company policies.




    Tasks & Accountabilities

  • Provides customer service, sales and operational support for the Service Center.

  • Answers phone and greets visitors.

  • Resolves billing problems in relation to the Service Center.

  • Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments.

  • Communicates with Sales/Service to resolve customer problems.

  • Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments.

  • Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules.

  • May process or prepare import/export documentation and assist in the customs clearance process in some markets.

  • Job Requirements

    Skills & Qualifications


  • Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.

  • HS diploma or GED required.

  • Specialized skill training/certification may be required.

  • Generally 1-3 years of experience in area of responsibility