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Customer Care Representative

Company: N/A

Location: Lenexa, KS

Pay: N/A

Contact Information

Name: Heather Lewis
Phone: n/a
Fax: n/a
Apply Online

Job Description


Basic Purpose:

Handle all inbound customer contacts received by telephone.  Place outbound calls to clients in accordance with call log procedures and policies. 

We are currently hiring for the following shifts:

Principal Duties:





Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Empowering Better Health with Diagnostic Insights."

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]

Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.

Job Requirements


Education Preferred:

Minimum high school diploma or equivalent

Work Experience:

Previous medical or customer service background preferred

Customer service background with experience in call center, healthcare, medical, banking, retail, or hospitality.