Small and Medium Business Sales Representative
Location: Central, AR, AR
Name: Paige Bobo
Phone: (870) 336-4122
Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Since then, Ritter has become a regional telecommunications provider delivering a broad and competitive range of communications products and services to businesses and residents in Northeast and North Central Arkansas and West Tennessee. By providing our Business Services customers with the most innovative and integrated technology and services, we’re dedicated to reducing their costs and maximizing their profits with customized connectivity solutions. Our Residential Services customers enjoy lightning fast Internet speeds, cable TV and HDTV and reliable local and long distance phone service. Our services are delivered and supported by a dependable team of local industry experts.
We are looking for an experienced Small and Medium Business Sales Representative to join our team in Central, AR.
The Small and Medium Business Sales Representative is responsible for the sale of internet, voice, and cable TV services through outbound phone-based selling and cold calling in the market place. This person will be responsible for prospecting and qualifying leads, upgrading current customers, promoting products and services, and closing sales with new or existing customers. This position is accountable for individual results and impact on team goals. Works under the direction of the Market Sales Manager to implement sales and marketing promotions to ensure the Company meets its growth targets.
Essential Job Functions
•Compiles lists of prospective customers for use as sales leads, based on information from ad inquiries, direct mail responses, business directories, Internet Web sites, and other sources
•Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services
•Consults with potential customers about their applications and presents solutions that meet their needs emphasizing marketable features, pricing options, and credit terms, •Solicits referrals for potential new prospects and closes web leads.
•Updates and maintains prospect database and opportunity funnel on a daily basis, assuring the managing of the prospect database is accurate and assuring customer orders are fulfilled
•Ensures customer satisfaction and supports a positive impression of Ritter Communications.
•Remains knowledgeable of products and services and remains aware of competitors' services, offers, and initiatives.
•Demonstrates strong influencing skills.
•Enters customer work orders at the end of transactions and sets expectations regarding the timeliness and completion of the work orders.
•Focuses on goal achievement and results.
Knowledge, Skills, and Abilities
•Knowledge of telecommunications industry
•Knowledge of telecom operations, technology, and equipment
•Knowledge of business sales principles and practices
•Knowledge of company products and services
•Skill in operating personal computer and various software programs including Microsoft Office suite
•Skill in oral and written communication
•Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner
•Ability to organize and prioritize multiple work assignments
•Ability to pay close attention to detail
•Ability to make sound decisions using information at hand
Education and Experience
High school diploma or GED required bachelor's degree in marketing or related field preferred; two to three years of experience in sales within the telecommunications or IT services industries is also preferred.
Ritter Communications is an equal opportunity and affirmative action employer; all qualified candidates are encouraged to apply. M/F/D/V.
We strive to maintain a drug-free workplace.
We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, pension plan, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!