Quality System Administrator
Location: Tempe, AZ
Pay: $14.00 - $16.00 /Hour
Name: Nadine Carvajal
Coordinates various activates pertaining to the Neltec QMA (Quality Management System).
Reports data on scrap, monitors and publishes reports on corrective actions, and assists with auditing functions within the facility. Maintains and improves upon the quality system and ensures compliance with ISO requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following:
Performs internal audits at the direction of the Quality Manager. Internal audits to include: ISO
systems audits, process audits, product audits and training audits.
Processes all applicable document control changes.
Control and processing of rejected raw materials including return material requests (RMR) for
all copper, glass, resins, solvents and film).
Coordinates calibration of inspection, measuring, and test equipment including the oversight of
the calibration database.
Coordinates, documents and analyzes audit results and initiates responses to audit findings.
Maintains the following corrective action systems: Customer complaints (CAR), internal corrective actions (ICAR), preventative actions (IPAR), and supplier corrective actions (SCAR).
Manages all CRO’s (Customer Return Order).
Prepares and ships samples to outside labs for conformance testing.
Maintains quarterly supplier and top twenty customer performance reports.
Maintains all applicable ISO management records.
Ensures training is implemented on all corrective actions and all documentation is completed.
Coordinates all UL sample manufacturing and shipment to UL.
Assists with customer specification reviews and file maintenance.
Assists with contacting customers on quality related issues.
Ability to generate graphs reflective of quality metrics or other key outputs
OTHER JOB DUTIES
Assists in writing and/or revising procedures when necessary. May interface with customers and
suppliers on quality related issues. Supports problem-solving and continuous improvement
activities within the facility. Performs other duties as assigned in support of safety, quality, and delivery goals.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The position requires a high degree of proficiency in handling detailed information and the timely processing of that information to ensure customer satisfaction.
The incumbent must be team oriented, and have the ability to relate successfully to a diverse group
of people. Must be organized and detail oriented. Must have the ability to perform and manage multiple tasks simultaneously. Must possess the ability to handle stressful situations and work well under pressure. Interpersonal and communication skills, both written and verbal are a necessity. Must posses the ability to perform clerical duties typical of an administrative assistant. Accuracy is required.
EDUCATION AND/OR EXPERIENCE
• This position requires a minimum of a High school diploma or GED
• Strong oral and written communication skills.
• Excellent organizational skills with ability to manage multiple tasks and deadlines.
• Advanced proficiency in Microsoft Office applications: Word, Excel, Outlook,
PowerPoint, and Access.
• Experience working with Oracle applications.
• Experience working in an administrative role for a quality department preferred.
Hazard Communication Training
Basic math including addition, subtraction, multiplication and division
High reasoning capability required. Must be able to assess any situation quickly and make sound
decisions based on limited information. Ability to apply common sense understanding to carry out detailed and involved written or oral instructions. Ability to effectively deal with problems in
The environmental categories described below are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The noise level in the work environment is usually moderate. While performing the duties of this
job, the employee is exposed to weather conditions prevalent at the time. The work environment is fast paced.
While performing the duties of this job, the employee is required to have the ability to stand; walk;
sit; use hands to finger, handle, feel or grasp objects, tools or controls; reach with hands and arms;
stoop, crouch, talk or hear. The employee must occasionally lift and/or move/carry light to medium
weights of up to 25 pounds. Specific vision abilities required by the job include close vision,
distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
he physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
SAFETY EQUIPMENT REQUIRED
Safety Glasses When in production area
Safety Shoes When in production area
OFFICE EQUIPMENT USED FOR THE JOB
Facsimile machine, computer, phone, copy machine
Overtime as required
• Must successfully pass post employment offer drug testing.
• Subject to drug/alcohol testing when there is reasonable suspicion.
• Must report to work on-time daily as scheduled
• Must abide by all policies and procedures of the Company.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements efforts, or
working conditions associated with the job. While this list is intended to be an accurate reflection
of the current job, the Company reserves the right to revise the functions and duties of the job or to
require that additional or different tasks be performed when circumstances change (i.e. emergencies,
changes in personnel, workload, rush jobs, or technological developments).