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Human Resources - TMX (Team Member Experience) Manager

Company: N/A

Location: Addison, AL

Pay: N/A

Contact Information

Name: Andrew Snuggs
Phone: n/a
Fax: n/a
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Job Description

Clayton Homes, a Berkshire Hathaway Company, is searching for a Team Member Experience Manager for our SE Homes facility in Addison, AL. This a great position for someone with Human Resources/Training OD experience.

The TMX Manager oversees all Team Member Experience (TMX)
programs and processes in order to help the organization achieve its goals of
maximizing team member engagement and lowering team member turnover.  TMX programs include Recruiting & Hiring,
On-Boarding & Orientation, Job Skills Training, Engagement & Retention,
Performance Management, Employment Practices, Benefits / Salary Administration,
and Payroll/Attendance. Also helps plan and facilitate leadership training for
managers and supervisors.


  • Helps leadership
    team develop its vision for World Class Team Member Experience; facilitates
    goal-setting and action planning to prioritize and align HR programs with

  • Assesses effectiveness
    of HR practices and leads the development and implementation of improvements to
    move toward our vision of world class team member experience.

  • Provides
    oversight of recruiting, screening, interviewing, and on-boarding
    processes.  Anticipate staffing needs by
    keeping close contact with Production Manager and Area Coordinators, and
    supervise HR/Payroll Coordinator to comply with all hiring regulations and

  • Ensures new hires
    are welcomed and integrated into their teams; manages orientation, referral
    program, and serves as liaison between team members and team leaders, facilitates
    resolution of any issues identified.

  • Facilitates TMX
    initiatives and processes such as 90-day Journey Mapping.

  • Oversees TMX
    events including monthly cook-outs, company picnic, Hard Hat Helpers, United
    Way, Team Member information cards, hams for Christmas, t-shirts.

  • Partners with
    Training Manager, QA Manager and EH&S Manager to ensure team members have
    been properly trained on job skills, DAPIA, B.O.S.S., Safety protocols &
    standards, and LEAN organizational structure and housekeeping standards

  • Trains and
    coaches Team Leaders, Area Coordinators, Production Manager, and other leaders
    on how to set clear expectations of team members, use praise & recognition
    to motivate their teams, and confront non-performance.

  • Partners with
    Corporate Director of HR, GM & PM to assess effectiveness of pay &
    incentive programs, and develop and implement new programs that drive retention
    & performance.

  • Oversees
    administration of performance reviews.

  • Consults
    Corporate Human Resources to ensure that policies comply with federal and state

  • Identifies legal
    requirements and government reporting regulations affecting human resources
    functions and ensures policies, procedures, and reporting are in compliance.

  • Coordinates and
    conducts management training in interviewing, hiring, terminations, promotions,
    performance evaluations, and harassment.

  • Investigates and
    advises management in appropriate resolution of employee relations issues.

  • Ensures Exit
    Interviews are completed; analyzes data to look for trends and root causes of
    turnover; presents results and recommendations to GM and Production Manager.

  • Oversees
    Benefits/Salary administration and Payroll/Attendance.

Job Requirements