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Order Fulfillment Specialist

Company: N/A

Location: Phoenix, AZ

Pay: $15.50 /Hour

Contact Information


Name: Talent Acquisition Team
Phone: n/a
Fax: n/a
Apply Online

Job Description

The Business
Fulfillment Specialist handles end-to-end order management, including
order entry,



scheduling of installation,
quality assurance, and pre-installation customer care for business-level
customers.


Monday through Friday only! No Night Shifts! '

Starting rate $15.50/hour


Before
you learn more about this opportunity, learn more about the excellent benefits
offered.


Benefits: Cable ONE appreciates the role our associates’ play to help the company
grow, and in return Medical and Dental Plan benefits, retirement savings, and
other work/life programs are offered to recognize the importance of our associates’
contributions, such as:




  • Medical and Dental Plans – Starts on
    1st Day of HIRE




  • Tuition Reimbursement




  • Up to $75 a month towards cable and
    internet services




  • Paid Time Off (Vacation, Holiday, and
    Personal/Sick Days)



  • 401k + Company Matching Program


Plus Other Perks:




  • Annual community support to various organizations
    across the U.S.




  • Advancement opportunities




  • Collaborative work environment




  • Onsite gym and game room




  • Food truck Tuesdays!




More about the Job


Responsibilities and Duties:




  • Responsible for post-sale order entry process,
    including HSD, video, and native and ported telephone lines.




  • Receives orders from business sales representatives,
    verifies accuracy, and gathers information from customer.




  • Facilitates communications between customers and sales
    associates with a focus on quality assurance and customer satisfaction.




  • Enters orders in software platforms, while maintaining
    contact with business customers, dispatchers,
    Level 3, and local office teams throughout installation process.




  • Manages multiple projects, including escalations, at
    various stages of completion, ensuring accuracy and detailed follow-through.




  • Creates service tickets and
    notates Customer Relationship Management (CRM) tools for all orders. 




  • Other
    duties and/or responsibilities not specifically set forth above may, however,
    be assigned as needed.






About us: Cable
ONE is a trusted broadband service provider that entertains and improves lives
in small to mid-sized communities. We are headquartered in Phoenix AZ, and also
have opportunities in many communities in the West, Southeast, and Central
parts of the country. We are among the 10 largest cable companies in the U.S.


Cable ONE operates with the
philosophy that happy associates make satisfied customers. Therefore,
associates enjoy good benefits and an open culture where their ideas are not
only asked for but crucial to the success of our business. Cable ONE provides a
great place to work for talented and passionate associates who are committed to
the Company’s goals.


Equal Employment Opportunity Employer




 



          





Job Requirements