Community Liason/Marketer Home Health and Hospice
at Acts Retirement- Life Communities

Date Posted: 3/11/2017

Job Description

Join our team at Acts Retirement-Life Communities! Acts has been setting the standard for excellence in senior retirement living since 1972, with a vision founded in faith and guided by a commitment to integrity and loving kindness.

Acts is currently seeking a qualified canddiate for our Community Liason position based out of Ambler, Pennsylvania.  

This position will serve as a Marketer for Acts Signature Hospice, Acts Palliative Care, Acts Home Health and Acts Medicare Certified Home Health in all PA Communities.         

The Community Liaison is responsible for the daily/weekly nurturing of all referral sources within the (8) PA ACTS Communities in order to generate new business referrals to meet and exceed both Agencies’ revenue and census goals.

Community Liaison:

  • Liaison develops and implements new and ongoing programs to raise awareness and education on all 4 service lines among management, staff, residents, families and physicians across all care levels, in all 8 PA Communities.
  • The Community Liaison implements territory and Community-specific marketing plans and conducts personalized visits to all primary referral sources including ACTS EDs/Administrators, DONs, SWs, Managers and direct care staff; attending physicians.
  • Liaison calls on Case Management at local hospitals to ensure that ACTS residents are referred appropriately and timely back to ACTS services.
  • Liaison represents Home Health and Hospice at ACTS Community events like Health Fairs and OlympiActs, as well as off-campus networking and marketing events.
  • Liaison creates ongoing, quarterly opportunities for Home Health and Hospice Administrators/staff to provide on-site, clinical education to ACTS Community staff.
  • The Community Liaison works with the office staff at both Agencies to ensure that new business successfully and urgently moves to a new start of care.
  • Liaison coordinates with operational and clinical leadership to ensure extraordinary customer service in order to fulfill the ACTS Signature Experience in all 4 service lines.
  • The Community Liaison will contribute to Quality improvement by providing valuable feedback from the Communities and our participants/families.
  • The Community Liaison will develop and implement a targeted sales plan to promote and secure off-campus referrals to increase ACTS services out into the Community at large.

Job Requirements

We are looking for a candidate with Sales experience in Hospice, Home Health or Pharma.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Ambler, PA
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 3/11/2017

About Us

Reaching Out ~ Touching Lives ~ Living the Vision

For over 40 years, ACTS Retirement-Life Communities has met the needs of senior adults living in our communities with quality care and service. Today, our vision has continued to grow wherein today there are nearly 9,000 residents and 6,000 employees in 23 ACTS communities. We are convinced that the secret to ACTS' success has been our employees and the ability we all have had to work as a team to provide quality and caring resident service. As we continue to grow, we’re looking for compassionate talent to live our Vision by joining our team.

Today, ACTS Retirement-Life Communities®, Inc. is the largest not-for-profit builder, owner and manager of continuing care retirement communities in the United States. Our vision for ACTS Retirement-Life Communities is to have The ACTS Culture of Loving-Kindness be the basic fiber of our daily practice to meet the needs of those we serve.

"ACTS is a true and loving family.  I feel the love everyday from residents and staff."

"I love working in a Christian atmosphere.  We work as a team to give our residents the best if service and to carry out the culture of loving-kindness.  I go home everyday fulfilled in knowing that I have done something helpful for a resident."

"My service award gift is very nice and I feel appreciated for my thirty-five years of service when I wear it"

"They say your home is where your heart is.  My heart is with ACTS.  I couldn't find a better place to work"

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