Bilingual CSR/Parts
at Advanced Personnel Resources

Date Posted: 8/1/2017

Job Description

Bilingual CSR/ Parts

Advanced Personnel Resources is currently seeking a skilled Bilingual CSR/Parts.  Ideal candidates will have a background in spare parts department.  Candidates must be fluent in Spanish and be able to interact with customers.

Job Description:

   Assist customers with emergency situations, such as breakdowns, and coordinate with with                customers, service  technicians and shipping department as needed in order to resolve issues.

 Processing orders for shipping documents (including import and export documentation), labels and scheduling of shipments. 

 Follow up with supply chain to make sure there are no late orders

 Work with customer’s web site to download labels, packing list, BOL. Upload shipping      information

 Request shipping quotes to minimize company freight claims

 Check for updates from production as needed
●  Provide quotations for individual parts.

Job Requirements


Previous 3+ years of experience in a similar position (parts department)

●  Fluency in Spanish and English a must

●  Excellent communication skills with customers and agents

●  Customer oriented mind-set, with a view of customer satisfaction excellence thru simple and efficient communication, follow up, professional behavior and attitude

●  Excellent computer knowledge, especially Outlook, Word and Excel

●  Previous experience with an ERP system such as JD Edwards, SAP, AS400  a plus

●  Attention to the details

●  Flexible

●  Capable to multitask

Job Location: Burlington,  NC

Job Snapshot

About Us

Advanced Personnel Resources has provided full service staffing solutions, recruiting and professional search services to the Triad region for almost 30 years.

We work in partnership with a majority of the region's most well-known organizations, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Health Care, Manufacturing/Distribution and Light Industrial staffing needs. We provide the highest quality talent and job opportunities in diverse industries and positions including:

  • Accounting / Finance
  • Administrative / Clerical
  • Aerospace
  • Biotech
  • Call Center / Customer Service
  • Consumer Goods
  • Executive Management
  • Human Resources
  • Insurance
  • Information Technology
  • Legal
  • Light Industrial
  • Manufacturing / Distribution
  • Medical / Healthcare
  • Purchasing / Supply Chain
  • Sales / Marketing
  • Transportation

Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' needs. We combine over 125 years of staffing and search industry expertise. We are committed to maintaining our total quality service mission and personalized attention to deliver a successful match for both our client employers and job seeking candidates.

Your company's success is important to us. Your career is equally important. Finding the right candidate and the right position is our business.

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