Data Entry Specialist
at Advanced Personnel Resources

Date Posted: 4/1/2017

Job Description


The Enrollment Processor (EP) is a full-time entry level administrative support position that works under the direction and supervision of the Client Services Manager and the Integration Center Specialist. This position works as an integral part of the Client Services organization and provides data entry support for enrollments, member adds, changes, deletions and terminations, and carrier changes. The Data Entry Processor also provides administrative support for the Client Care and Design & Analysis Teams as-well- as general office support functions.

This is a great entry level opportunity for a recent college business, human resources, accounting or finance graduate to work and learn in a professional environment in the Group and Individual Health Insurance and Benefits Industry.

This role’s primary functions are:
  • Perform Membership adds, deletions, and changes in Brokerage Builder and into multiple online benefits enrollment systems.
  • Enters data into spreadsheets for purposes of enrolling a group or recording and tracking work orders
  • Phone and email communication with carriers to verify enrollments
  • Communication with Client Care Advocates (CCAs) to solve enrollment type issues or to confirm a work order is complete
  • Processing carrier changes in various carrier systems and Brokerage Builder (BKB)
  • Accurately inputs information into BKB
  • Audits bills against enrollments to validate accuracy
  • Orders client delinquency reports
  • Provides general administrative support of the Client Service teams
  • Supports the front desk receptionist during breaks and absences
  • Prints Benefits at a Glance (BAAG) brochures for distribution to clients
  • Prepares benefit enrollment packages and new hire kits
  • Answers the team phone and communicate effectively with clients, taking notes and messages as needed.
  • Maintains organized filing systems
  • Of course, all other duties as assigned

The candidate must be able to operate both independently and in a team setting. She/he must be very organized with absolute attention to detail. She/he must have a client service mentality with active listening skills and able to effectively communicate with our clients, team members, and management.


Job Requirements

Minimum level of education:  

High School graduate and a recent College graduate with an Associate’s degree in a business related field.

Licenses and Credentials:  
Authorized to work in the US.

Knowledge and Experience: A good understanding of business and business practice theory. Good organizational, follow-up, follow through and time management skills.

Technical Skills and Experience: Experience using (Advanced Beginner to Intermediate) and a working knowledge of Microsoft Excel. Experience using the Microsoft Office suite of products. Able to build basic spreadsheets for analysis and decision making purposes

Abilities and Skills:

-          Achiever – driven to accomplish goals

-          Analytical – ability to create order from chaos

-          Highly Organized – must be structured and precise with the management of Banyan and client data

-          Relationship Oriented – Able to build and maintain strong interpersonal relationships

-          Technical – Experience using the MS suite of products especially Excel, Word, PowerPoint, and Outlook. Also able to learn new software platforms including Brokerage Builder (Agency Management platform).

-          Independent Thinker – comfortable with offering suggestions and ideas to improve all aspects of our business

-          Multi-tasking – must be able to handle simultaneous projects and demands

-          Team player – must be team oriented but with the ability to work independently

-          Communications – must have strong written and verbal communication and negotiation skills

-          Collaboration – must be able to collaborate with other’s to develop best practices and standards

-          Flexible – must be comfortable with change and able to operate effectively in a high-pressure and fast-paced environment



Job Snapshot

About Us

Advanced Personnel Resources has provided full service staffing solutions, recruiting and professional search services to the Triad region for almost 30 years.

We work in partnership with a majority of the region's most well-known organizations, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Health Care, Manufacturing/Distribution and Light Industrial staffing needs. We provide the highest quality talent and job opportunities in diverse industries and positions including:

  • Accounting / Finance
  • Administrative / Clerical
  • Aerospace
  • Biotech
  • Call Center / Customer Service
  • Consumer Goods
  • Executive Management
  • Human Resources
  • Insurance
  • Information Technology
  • Legal
  • Light Industrial
  • Manufacturing / Distribution
  • Medical / Healthcare
  • Purchasing / Supply Chain
  • Sales / Marketing
  • Transportation

Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' needs. We combine over 125 years of staffing and search industry expertise. We are committed to maintaining our total quality service mission and personalized attention to deliver a successful match for both our client employers and job seeking candidates.

Your company's success is important to us. Your career is equally important. Finding the right candidate and the right position is our business.

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