CIS Analyst Intermediate – Pharmacy Applications
at Adventist Health System

Date Posted: 9/5/2017

Job Description

Job:  Information Technology

Organization:  Adventist IT

Shift:  Day

Job Posting:  Aug 15, 2017, 10:36:49 AM

Our Mission is to extend the healing ministry of Christ.
Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.
The Clinical Information Systems Analyst Intermediate has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems.  They are dedicated to providing a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients’ experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain PharmNet and other associated systems.  
The Clinical Information Systems Analyst Intermediate must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of clinical practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of clinical workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.   
  • Demonstrates advanced functional knowledge of one of the following applications: PharmNet, Pyxis
  • Serves as a contributing member of the Pharmacy Applications team, dedicated to the development of electronic documentation solutions that support clinical workflow and practice and align with the current best practice standards.
  • Demonstrates knowledge of processes within the facility department. 
  • Ability to recommend customization of the application for unique department scenarios and build using application tools with minimal assistance from team members and/or the application manager.
  • Designs, builds, and tests clinical application components and makes necessary changes using build tools with little direction and assistance from team members or the application manager. 
  • Communicates necessary changes made in the application amongst team members and site contacts as appropriate
  • Develops and maintains system design documentation and outlines build steps using appropriate tools with some direction and assistance from team members or the application manager. 
  • Participates in team meetings, project meetings, and other meetings when requested. 
  • Understands how to plan and coordinate special projects using project management skills, tools, and Adventist IT methodologies with assistance from team members, the application manager and/or the project manager.
  • Collaborates with hospital leadership, physicians, clinicians, end users, vendors and associates to develop and deploy electronic applications or new functionality.
  • Assesses clinical workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality.
  • Assists the training team in the preparation of training materials and provides education on new applications or functionality.  Conducts train-the-trainer, super-user, upgrade and/or other training with moderate direction from team members or the application manager. 
  • Actively participates in facility support through solution implementation, activation, and post-live support.

Job Requirements

  • Experience:  2-3+ years’ experience with clinical/technical system application/implementations required.(Cerner application experience preferred)
  • Microsoft suite of applications knowledge required
  • 2-3+ years of clinical/technical background preferred
  • Experience with leading small groups or projects preferred
  • College Degree (AS, Diploma, B.A., B.S. or commensurate experience) in a field of study such as business, IS, or a healthcare related is required
  • Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations.
  • Completion of one professional certification within three years and maintenance of certification thereafter if applicable.
    Not Applicable
  • Clearly defines mutual expectations of self and others. Takes appropriate actions to ensure obligations are met. Revises standards in response to change.
  • Collates and reports raw information and undefined problems into specific, workable components that in-turn clearly identify the issues at hand.   Coordinates the information gathering and reporting process to make logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process.
  • Voluntarily takes the first steps to identify and address existing and potential obstacles, issues, and opportunities.
  • Demonstrates attention to detail and accuracy. Defines and organizes tasks, responsibilities, and priorities. Takes responsibility for timely completion.  Tests and inspects outputs and applies quality checks prior to work submission identifying potential areas of conflict with minimal assistance from team members and/or application manager.
  • Develops and maintains professional relationships, both formal and informal. Maintains and fosters relationships within, across, and external to organizational boundaries. Obtains and shares information, ideas, and problems. Solicits advice and support that result in smooth transitions of change and the development of mutually acceptable solutions
  • Identifies and acts upon opportunities for continuous improvement. Summarizes the meaning of new strategic directions for the work group and sets objectives. Demonstrates personal commitment to change through actions and words. Encourages others to support change through times of stress and uncertainty.

  • Actively solicits ideas and opinions with other members of formal and informal groups in the pursuit of common missions, vision, values, and goals. Places team needs and priorities above individual needs. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others’ contributions and achievements.
  • Carries out discussions, clearly and effectively transmits technical and business concepts, ideas, feelings, opinions, and conclusions orally and in writing. Listens attentively and for comprehension. Reinforces words through empathetic body language and tone.
  • Ask questions, applies problem solving methodologies and tools to diagnosis problems.  Seeks root causes. Develops and implements practical and timely solutions.
  • Solicits information on enterprise direction and goals to determine how own function can add value to the organization and to customers. Develops and implements technical solutions that meet operational improvement needs.  Collaborates on decisions and recommendations clearly linked to the organization’s strategy and financial goals, reflecting an awareness of external dynamics. Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements and needs.
  • Identifies, documents, and monitors key business processes needed to achieve successful business results. Maps and documents processes. Facilitates group input and drafts proposal for process improvement.   Develops framework for process improvement.
  • Maintains and applies up-to-date knowledge of discrete and integrated information systems elements relevant to area of responsibility (hardware, software, and network).  Relates with appropriate technical consultants, experts and manager to resolve IT solutions
  • Develops plans that meet the architecture/technology needs of the organization, while assessing aspects for the strategic technological plan. Collaborates with others to set objectives and incorporate vision, priorities, and goals.
    This position description reflects the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. The responsibilities listed may be subject to change at any time and individuals may be asked to perform duties outside of their regular responsibilities to support the ongoing operations of Adventist Health System and its facilities.

Job Snapshot

About Us

About Adventist Health System

Who We Are

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

Who You Are

You are a compassionate, talented professional who wants to work in an environment where you can live out your faith and your values. You are excited about being part of a team that uses the latest technology and medical research to ensure patients receive quality care, but who also recognize that great care is always personal. You enjoy going out of your way to make each patient and their family feel special, and are passionate about guiding them toward optimal health.

Our Community

Our community is global and so is our reach. From coordinating medical mission trips in Ethiopia to planting school gardens in Florida, we are constantly seeking ways to go beyond hospital walls in improving the health of our communities. As a member of our team, you will be encouraged to use your talents in fun, meaningful ways that bring joy and healing to people around the world.

Our Mission

Part of this worldwide network, Adventist Health System was founded in 1973 to support and strengthen the Seventh-day Adventist health care organizations in the Southern and Southwestern regions of the United States. Today it is a national leader in quality, safety and patient satisfaction, comprised of 46 hospital campuses and nearly 77,000 employees.

Although separated by geography, each of our facilities is united by the mission of Extending the Healing Ministry of Christ. Today we continue the tradition of whole-person care by practicing and sharing CREATION Health, a blueprint for living a healthy, happy life based on the principles given in the Bible’s creation story: Choice, Rest, Environment, Activity, Trust, Interpersonal relationships, Outlook and Nutrition.

We provide comprehensive benefits, training and advancement opportunities. We care for our employees as well as we care for our patients.