Clinical Analyst Intermediate - Surginet Anesthesia
at Adventist Health System

Date Posted: 5/30/2017

Job Description



Job:  Information Technology

Organization:  Adventist IT

Shift:  Day

Job Posting:  Mar 29, 2017, 3:20:23 PM

PRIMARY CUSTOMERS, PARTNERS, AND TEAM:
At Adventist Health System, our primary customers are patients and families. Our partners are physicians and our team members are all employees of Adventist Health System. This position works closely with Surgery to maintain Cerner SurgiNet Anesthesia applications.

GENERAL SUMMARY:
The Clinical Analyst - Intermediate works independently with minimal supervision on projects of moderate complexity identifying ways that EMR technology improves workflow, and successfully engages in multiple initiatives simultaneously. Is involved in activities that cover analysis, design, configuration, testing, implementation as well as application support, performing troubleshooting, and issue resolution. Participates in mentoring less experienced team members. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
Demonstrates, through behavior, Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork

• Analyzes operational requirements and system capabilities to propose effective solutions. Identifies opportunities for improvement/automation. Utilizes data to baseline and drives solution outcome. Assesses functionality, feasibility, impact to workflow, and compliance to standards. Analyzes business and user needs, documents business requirements, defines benefits, and estimates costs.
• Designs changes to application in line with agreed SOPs and Work Instructions. Designs, documents, and articulates technical specifications. Develops configuration, tests, and implementation plans. Obtains operational design approval. Provides input to standards, policies, and procedures.
• Configures application with agreed changes. Obtains MIS change control signoff. Configures application changes according to standards. Documents application changes.
• Tests configuration and workflow changes. Develops test scripts. Performs unit, system, and integration testing per standards and documents outcome.
• Creates and provides department and/or customer documentation.
• Trains users on how to use changed or enhanced application.
• Implements application changes. Provides go-live support.
• Optimizes, maintains, and supports application as required. Provides on-call support. Troubleshoots and resolves issues and initiates escalation procedures. Communicates application issues with vendor per vendor’s reporting process. Plans, tests, and supports application upgrades. Performs regression testing. Remains current on industry trends and vendor/application/system updates.
• Participates in collaboration and communication with internal and external stakeholders within multiple venues while facilitating all responsibilities as outlined above.
• Identifies opportunities to improve department/cost center efficiency and effectiveness. Communicates need for additional assignments as workflow permits.
• Assists with developing and executing change management strategy (communication, buy-in, training, technical support) to enable a smooth implementation of new application changes and enhancements.

The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.

Job Requirements

KNOWLEDGE AND SKILLS REQUIRED:
• Knowledge of software development, EMR implementation, and systems development lifecycle
• Conceptual and practical understanding of various training techniques for users with various learning styles
• Knowledge of industry best practices related to patient flow and staffing roles
• Knowledge of healthcare regulatory bodies

EDUCATION AND EXPERIENCE REQUIRED:
• Bachelor’s degree in Computer Science, Information Technology, or Healthcare related field, OR equivalent experience in healthcare or healthcare IT
• Minimum of two years providing IT support for an EMR
• Experience evaluating and analyzing EMR features and functionality for problem resolution; developing training materials for users with various skill levels; documenting workflow design and identifying areas for improvement; and working directly with EMR vendors

EDUCATION AND EXPERIENCE PREFERRED:
• Master’s Degree in Computer Science, Information Technology, or Healthcare related field

LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:
• Clinical certification or licensure.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Orlando, FL
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 5/30/2017

About Us

About Adventist Health System

Who We Are

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

Who You Are

You are a compassionate, talented professional who wants to work in an environment where you can live out your faith and your values. You are excited about being part of a team that uses the latest technology and medical research to ensure patients receive quality care, but who also recognize that great care is always personal. You enjoy going out of your way to make each patient and their family feel special, and are passionate about guiding them toward optimal health.

Our Community

Our community is global and so is our reach. From coordinating medical mission trips in Ethiopia to planting school gardens in Florida, we are constantly seeking ways to go beyond hospital walls in improving the health of our communities. As a member of our team, you will be encouraged to use your talents in fun, meaningful ways that bring joy and healing to people around the world.

Our Mission

Part of this worldwide network, Adventist Health System was founded in 1973 to support and strengthen the Seventh-day Adventist health care organizations in the Southern and Southwestern regions of the United States. Today it is a national leader in quality, safety and patient satisfaction, comprised of 46 hospital campuses and nearly 77,000 employees.

Although separated by geography, each of our facilities is united by the mission of Extending the Healing Ministry of Christ. Today we continue the tradition of whole-person care by practicing and sharing CREATION Health, a blueprint for living a healthy, happy life based on the principles given in the Bible’s creation story: Choice, Rest, Environment, Activity, Trust, Interpersonal relationships, Outlook and Nutrition.

We provide comprehensive benefits, training and advancement opportunities. We care for our employees as well as we care for our patients.