Human Resources Senior Specialist
at Adventist Health System

Date Posted: 4/18/2017

Job Description



Job:  Human Resources

Organization:  Adventist Health System Corporate Office

Shift:  Day

Job Posting:  Apr 17, 2017, 11:37:10 AM

If you want to be a part of a place that provides nothing less than extraordinary compassionate care, then Adventist Health System is the place for you!


We are currently seeking qualified candidates for a Human Resources Senior Specialist position that will be based in our Human Resources Shared Services department.  This position is based in Altamonte Springs, FL.


With a focus on data integrity, productivity, and customer service, the Senior HR Specialist is an individual contributor who performs a wide variety of functions within HR with a moderate level of guidance and direction, focusing on workforce management transactions and Human Capital Management (HCM) system maintenance. This individual is responsible for processing transactions while working closely with HR Business Partners and managers to ensure compliance with federal, local, and state regulations.  This position also works closely with other members of the Shared Services team to ensure data changes are completely accurately and in a way to prevent negative impact to system functionality.  In addition, this position serves as an escalation path to analyze and resolve more complex problems and transaction and audits/monitors the overall quality of the work product completed by the HR Admin team.  The Senior Specialist works on special projects as assigned by the HR Administration Manager.


Specific job duties include:
  • Serve as a model to other team members by supporting and demonstrating the Team Excellence Guidelines and customer service expectations in daily work practice
  • Execute work prioritization and accuracy measures to ensure data changes and customer experience meets service and operational level agreements
  • Serve as point of contact for facility re-organization requests and complete the research and evaluation required to determine and execute the data changes to accurately meet the outcomes desired with minimal negative impact to end users
  • Represent HR Admin with facility leadership in physician practice acquisitions
  • Research and obtain information needed to accurately build position structures and assignments to support physician practice acquisitions
  • Liaise with facility HR to effectively research and complete manual hire/transfers and physician hire activities
  • Evaluate re-organization requests and establish a plan to make positon adjustments/create positions in a manner that achieves the desired outcome with minimal negative impact, communicating with requester, IT, and facility HR as needed
  • Research escalated issues related to position management to determine the root cause, impact on other systems/team, and corrections needed, following with making recommendations for resolution and completing changes as needed
  • Liaise with HR Business Partners and Corporate HR to obtain the details needed to support transitions related to high-level/sensitive position changes for executives
  • Evaluate correction requests and exception audits to determine root cause of error and escalate recommendations for training/coaching and take necessary action to ensure data integrity and accuracy
  • Build relationships and collaborate with other HR SS teams in order to establish solutions on escalated issues
  • Escalate trends and repeated issues regarding data integrity and service to supervisor accompanied with recommendations to mitigate future issues and provide an opportunity for continuous improvement measures
  • Monitor and track results of data corrections and exception audits results to effectively communicate trends/issues and progress
  • Utilize critical thinking and problem solving to research and resolve escalated system and data related issues
  • Support in the development and maintenance of HR Admin process and training documentation
  • Serve as a resource to identify, establish, and support process and system improvement
  • Contribute to establishing system testing protocol and complete testing activities to ensure effective system functionality
  • Maintain appropriate documentation in employee electronic file for changes completed
  • Maintain understanding of HR policies and procedures
  • Maintain current knowledge of federal, state, and local employment law
  • Document transaction and case status to properly indicate stage of completion
  • Produce and maintain functional records and reports

Job Requirements

Experience Requirements:   
  • Knowledge of human resource related areas of compliance, including federal, state, and local employment laws and healthcare/industry specific regulations required
  • Three years relevant human resources experience (preferred) or customer service field required
  • Diversified experience in human resources field or in a generalist role preferred


Education Requirements:
  • Bachelor's degree in relevant field
  • Professional in Human Resources (PHR) designation or equivalent preferred


Software Requirements:
  • Proficiency in Microsoft Office Suite required
  • Human Capital Management (HCM) experience, especially PeopleSoft, preferred


If this position sounds like a great match for your skills set and experience, please apply online now!

Job Snapshot

About Us

About Adventist Health System

Who We Are

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

Who You Are

You are a compassionate, talented professional who wants to work in an environment where you can live out your faith and your values. You are excited about being part of a team that uses the latest technology and medical research to ensure patients receive quality care, but who also recognize that great care is always personal. You enjoy going out of your way to make each patient and their family feel special, and are passionate about guiding them toward optimal health.

Our Community

Our community is global and so is our reach. From coordinating medical mission trips in Ethiopia to planting school gardens in Florida, we are constantly seeking ways to go beyond hospital walls in improving the health of our communities. As a member of our team, you will be encouraged to use your talents in fun, meaningful ways that bring joy and healing to people around the world.

Our Mission

Part of this worldwide network, Adventist Health System was founded in 1973 to support and strengthen the Seventh-day Adventist health care organizations in the Southern and Southwestern regions of the United States. Today it is a national leader in quality, safety and patient satisfaction, comprised of 46 hospital campuses and nearly 77,000 employees.

Although separated by geography, each of our facilities is united by the mission of Extending the Healing Ministry of Christ. Today we continue the tradition of whole-person care by practicing and sharing CREATION Health, a blueprint for living a healthy, happy life based on the principles given in the Bible’s creation story: Choice, Rest, Environment, Activity, Trust, Interpersonal relationships, Outlook and Nutrition.

We provide comprehensive benefits, training and advancement opportunities. We care for our employees as well as we care for our patients.