Informatics Optimization Specialist (RN) Intermediate
at Adventist Health System

Date Posted: 7/27/2017

Job Description



Job:  Information Technology

Organization:  Adventist IT

Shift:  Day

Job Posting:  Jun 19, 2017, 7:24:30 AM

Our Mission is to extend the healing ministry of Christ.
Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.


GENERAL SUMMARY:
The Clinical Informatics Optimization Specialist Intermediate has a strong understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They are dedicated to providing a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients’ experiences. Primary responsibilities include collaborating with clinicians and end users of the system to support the design, build, test, train, implement, evaluate, and maintain iConnect and other associated systems.

The Clinical Informatics Optimization Specialist Intermediate must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of clinical practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of clinical workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
CORE COMPETENCIES

• Participates willingly, takes initiative and actively solicits ideas and opinions with other members of formal and informal groups in the pursuit of common missions, vision, values, and goals. Places team needs and priorities above individual needs while fostering collaboration. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others’ contributions and achievements.
• Carries out discussions seeking consensus and writing strategic documentations and presentations. Clearly and effectively transmits technical and business concepts, ideas, feelings, opinions, and conclusions orally and in writing. Listens attentively and for comprehension. Reinforces words through empathetic body language and tone.
• Anticipates, identifies, and defines problems. Asks questions and seeks root causes. Develops and implements practical and timely solutions.

IT BUSINESS AND TECHNICAL

• Directs and coordinates the development and implementation of organization direction, goals, and industry competitive environment to determine how one’s own function can add value to the organization and to customers. Develops enterprise wide initiatives relative to the organization’s strategy and financial goals, reflecting an awareness of external dynamics. Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, needs, and industry trends.
• Identifies, documents, and monitors key business processes needed to achieve successful business results. Facilitates group input and drafts proposal for process improvements identifying critical cross-functional process flows and cost reductions. Develops framework for process improvement.
• Recommends best practices and identifies technological opportunities for enterprise-wide solutions relevant to area of responsibility (hardware, software, and network).
• Develops and leads out on plans that meet the architecture/technology needs of the organization, while coordinating aspects for the strategic technological plan. Incorporates business vision, priorities, strategies, goals, emerging technologies, industry trends, and economic viability.

CLINICAL INFORMATICS RESPONSIBLITIES

• Demonstrates a comprehensive level of functional knowledge of one of the following applications:
iConnect and associated applications.
• Serves as a strong member of the Optimization team, dedicated to the identification of optimization aspects for development of electronic documentation solutions that support clinical workflow and practice and align with the current best practice standards.
• Demonstrates advanced knowledge of processes within the facility departments.
• Supports the designs, builds, and tests of clinical application components and makes organized recommendations for necessary changes.
• Communicates necessary changes made in the application among team members and site contacts as appropriate. Acts as the clinical IT point of contact at the local hospital and facilitates communication with AHS-IS staff with needed expertise to provide assistance.
• Facilitates or Leads team meetings, project meetings, and other meetings when requested.
• Plans and coordinates special optimization projects using project management skills, tools, and AHS-IS methodologies.
• Collaborates with hospital leadership, physicians, clinicians, PI, Quality, end users, vendors and associates to support the development and deployment of electronic applications or new functionality.
• Proactively assesses clinical workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the optimization of new or existing solutions or functionality.
• Proactively assesses knowledge and use of clinical systems by nursing and medical staff . Conducts intentional regular rounding in all clinical and ancillary departments to support adoption. Provides immediate quick win education as needed.
• Conducts specified optimization audits and reports findings and recommendations to Regional Clinical Informatics Manager and Optimization Team
• Review reports /monitors data and outcome measures to evaluate user adoption of current and newly implemented systems and functionality. Knowledgably assesses data in relation to processes to improve clinical outcomes and IT system changes.

Job Requirements

KNOWLEDGE AND SKILLS REQUIRED:
• Informatics experience: Minimum of 4 years in an informatics role participating in implementation, optimization, modification of EHR
• Clinical Applications experience: Cerner Millennium user experience > 5 year in an acute care hospital setting as care provider.
• Software Experience: Proficient with Microsoft Office and Visio
• Experience with leading small groups or projects.
• Advanced degree is preferred.
• Run and decipher analytic reports

KNOWLEDGE AND SKILLS PREFERRED:
• ROI process experience preferred.
• Knowledge of multiple Millennium Nets
• Basic experience with workflow, gap analysis and documentation of process.

EDUCATION AND EXPERIENCE REQUIRED:
• Bachelors of Science in Healthcare related field.
• Active member of one professional organization related to job responsibilities

EDUCATION AND EXPERIENCE PREFERRED:
• BS in Nursing
• Professional certification (ANCC certification or others)

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
• Registered Nurse

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:
• Board Certification in Nursing Informatics (ANCC) preferred

Job Snapshot

About Us

About Adventist Health System

Who We Are

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

Who You Are

You are a compassionate, talented professional who wants to work in an environment where you can live out your faith and your values. You are excited about being part of a team that uses the latest technology and medical research to ensure patients receive quality care, but who also recognize that great care is always personal. You enjoy going out of your way to make each patient and their family feel special, and are passionate about guiding them toward optimal health.

Our Community

Our community is global and so is our reach. From coordinating medical mission trips in Ethiopia to planting school gardens in Florida, we are constantly seeking ways to go beyond hospital walls in improving the health of our communities. As a member of our team, you will be encouraged to use your talents in fun, meaningful ways that bring joy and healing to people around the world.

Our Mission

Part of this worldwide network, Adventist Health System was founded in 1973 to support and strengthen the Seventh-day Adventist health care organizations in the Southern and Southwestern regions of the United States. Today it is a national leader in quality, safety and patient satisfaction, comprised of 46 hospital campuses and nearly 77,000 employees.

Although separated by geography, each of our facilities is united by the mission of Extending the Healing Ministry of Christ. Today we continue the tradition of whole-person care by practicing and sharing CREATION Health, a blueprint for living a healthy, happy life based on the principles given in the Bible’s creation story: Choice, Rest, Environment, Activity, Trust, Interpersonal relationships, Outlook and Nutrition.

We provide comprehensive benefits, training and advancement opportunities. We care for our employees as well as we care for our patients.