Payroll/Time & Attendance Solution Specialist - Contact Center
at Adventist Health System

Date Posted: 6/1/2017

Job Description



Job:  Human Resources

Organization:  Adventist Health System Corporate Office

Shift:  Day

Job Posting:  Feb 28, 2017, 1:59:08 PM

If you want to be a part of a place that provides nothing less than extraordinary compassionate care, then Adventist Health System is the place for you!

We are currently seeking qualified candidates for a Payroll/Time Attendance Solution Specialist position that will be based in our Human Resource Contact Center department.  This position is based at our Solutions Center in Altamonte Springs, FL.

This position has the opportunity to be responsible for

Specific job duties include:
 
  • Act as subject matter expert for employee inquiries into HR Shared services
  • Answer phone calls from employees and contact center representatives to resolve complex human resource issues related to HR Administration. HR Administration refers to job data and personal data changes including understanding of position and requisition and compensation practices
  • Collaborates with T2 teams to maintain ongoing relationship and a complete grasp on their processes and procedures
  • Develop solid relationships with HRBPs, Practice Managers, facility staff as well as internal Shared Services, iSynergy and IT teams
  • Maintains strong understanding of HR Policies and procedures as well as federal state and local regulations
  • Troubleshoots escalated issues arising from PeopleSoft HCM, CRM, Taleo, Workforce as it relates to an employee issue
  • Ensures appropriate documentation is maintained for all interactions and that case notes are updated accurately and timely
  • Maintains the highest level of confidentiality
 
 
Education Requirements:
 
  • Bachelor’s degree in Business, Human Resources or relevant field or the equivalent in education and/or related experience
 
Experience Requirements:
 
  • Three years related experience in Human Resources, Compensation, Payroll or combination thereof
  • ERP Experience, Human Capital Management (HCM) or Payroll modules (PeopleSoft preferred)
 

If this position sounds like a great match for your skills set and experience, please apply online now!

Job Requirements

If you want to be a part of a place that provides nothing less than extraordinary compassionate care, then Adventist Health System is the place for you!

We are currently seeking qualified candidates for a HR Administration Solution Specialist position that will be based in our Human Resource Contact Center department.  This position is based at our Solutions Center in Altamonte Springs, FL.

This position has the opportunity to be responsible for

Specific job duties include:
 
  • Act as subject matter expert for employee inquiries into HR Shared services
  • Answer phone calls from employees and contact center representatives to resolve complex human resource issues related to HR Administration. HR Administration refers to job data and personal data changes including understanding of position and requisition and compensation practices
  • Collaborates with T2 teams to maintain ongoing relationship and a complete grasp on their processes and procedures
  • Develop solid relationships with HRBPs, Practice Managers, facility staff as well as internal Shared Services, iSynergy and IT teams
  • Maintains strong understanding of HR Policies and procedures as well as federal state and local regulations
  • Troubleshoots escalated issues arising from PeopleSoft HCM, CRM, Taleo, Workforce as it relates to an employee issue
  • Ensures appropriate documentation is maintained for all interactions and that case notes are updated accurately and timely
  • Maintains the highest level of confidentiality
 

Job Snapshot

About Us

About Adventist Health System

Who We Are

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

Who You Are

You are a compassionate, talented professional who wants to work in an environment where you can live out your faith and your values. You are excited about being part of a team that uses the latest technology and medical research to ensure patients receive quality care, but who also recognize that great care is always personal. You enjoy going out of your way to make each patient and their family feel special, and are passionate about guiding them toward optimal health.

Our Community

Our community is global and so is our reach. From coordinating medical mission trips in Ethiopia to planting school gardens in Florida, we are constantly seeking ways to go beyond hospital walls in improving the health of our communities. As a member of our team, you will be encouraged to use your talents in fun, meaningful ways that bring joy and healing to people around the world.

Our Mission

Part of this worldwide network, Adventist Health System was founded in 1973 to support and strengthen the Seventh-day Adventist health care organizations in the Southern and Southwestern regions of the United States. Today it is a national leader in quality, safety and patient satisfaction, comprised of 46 hospital campuses and nearly 77,000 employees.

Although separated by geography, each of our facilities is united by the mission of Extending the Healing Ministry of Christ. Today we continue the tradition of whole-person care by practicing and sharing CREATION Health, a blueprint for living a healthy, happy life based on the principles given in the Bible’s creation story: Choice, Rest, Environment, Activity, Trust, Interpersonal relationships, Outlook and Nutrition.

We provide comprehensive benefits, training and advancement opportunities. We care for our employees as well as we care for our patients.