Pharmacy Technician
at Adventist Health System

Date Posted: 3/4/2017

Job Description

Job:  Pharmacy

Organization:  Adventist Health System Corporate Office

Shift:  Day

Job Posting:  Mar 3, 2017, 1:09:55 PM

If you want to be a part of a place that provides nothing less than extraordinary compassionate care, then Adventist Health System is the place for you!
We are currently seeking qualified candidates for a Pharmacy Processing Technician position that will be based in our Rx Plus Pharmacy department.  This position is based in Sanford, Florida
This position has the opportunity to perform a wide range of supportive duties to assist the Pharmacist in preparing and dispensing medication so that patients receive consistent care. The Pharmacy Processing Technician is required to understand all pharmacy processes relating to processing, filling and shipping prescriptions. Works only under the supervision of a registered Pharmacist and does not perform duties that can only be legally performed by a registered Pharmacist.
Specific job duties include:
  • Maintains confidentiality of patient, employee relations, medical staff, departmental and administrative information.
  • Supports departmental and organizational Mission through appropriate use of resources, providing assistance to team members and management, accepting work or scheduled assignments and acts as a role model to the team to provide suggestions and creative ideas for performance improvement.
  • Communicates with manager regarding work priorities and provides feedback regarding requests, projects and assignments as appropriate.
  • Is aware of daily production goals and works to meet these goals without becoming distracted or being a distraction to other team members.
  • Enters new prescription orders assuring that all information is correct including proper patient, drug, medication directions, refills, and physician are selected at order entry.
  • Processes incoming mail / faxes / physician phone prescriptions/ SureScripts in an accurate and timely manner as assigned by Manager and Processing Supervisor.
  • Selects correct medications when processing or filling a prescription (checks NDC code) ensuring the prescription is filled correctly and does not activate drugs into inventory without the assistance of the buyers. 
  • Keeps errors to a minimum and uses each failed order as an opportunity to learn and applies the corrections to the next new order. 
  • Leaves adequate and understandable notes in the member’s profile for any issue that needs to be communicated other staff members.
  • Monitors own queue to ensure that all processes are completed in a timely manner including order entry, adjudicating, and corrections to any orders to ensure a steady flow through production and timely turnaround for the patients.
  • Contacts physician’s office for any clarification regarding missing prescription information as assigned and follows up with inquiring in a timely manner based on pharmacy processes, contacting the patient as necessary.
  • Maintains an awareness of pop-ups and reads and follows through with all necessary actions. Plays a role in maintaining effective records, deleting any old notes that are no longer needed and adding new relevant information to the patient’s profile to be communicated to the entire staff as necessary.
  • Selects appropriate shipping method for the order according to pharmacy processes or patient’s request making sure that the correct and most cost effective method is always used and the pharmacy service standards are being met.
  • Communicates any information relative to the order within the comments and ship text to be viewed by QA, Pharmacist, Bookkeeping, Filling and Shipping staff.
  • Notifies Pharmacy Purchasing Technician of any canceled orders beyond adjudication to ensure that an accurate perpetual inventory is maintained and communicates any credits with bookkeeping as necessary.    
  • Communicates effectively with team members and customers regarding prescription questions or follow-up.
  • Understands thoroughly the prescription plan and communicates with physician’s office any questions regarding prior authorization process as assigned. 
  • Understands entire pharmacy processes and the roles of other team members to assure the customer’s needs are met.
  • Works within mandated registered pharmacy technician scope of practice guidelines.

Job Requirements

Experience Requirements:   
  • 1 year of retail or mail-order pharmacy setting required
  • 2 years retail or mail-order pharmacy setting preferred
Education Requirements:
  • A current Florida Board of Pharmacy Registration required.
  • Must complete state required continuing education hours for registration
Licensure, Certification or Registration Required:
  • A current Florida Board of Pharmacy Technician Registration, RPT; or to be obtained within first year of employment as a technician. Must complete state required continuing education requirement for registration  
  • National Pharmacy Technician Certification, CPhT preferred; complete national required continuing education requirement for registration
  • Accuracy and attention to detail for long periods of time; excellent organization skills
  • Ability to interpret prescription and knowledge of the generic names of medications and medical terminology; vast understanding of mathematical principles to perform pharmaceutical calculations.
  • Ability to critically think through situations with good problem solving skills
  • Good customer service skills and values teamwork
  • Basic to moderate proficiency skill set in MS Office: Word, Excel and Outlook.
If this position sounds like a great match for your skills set and experience, please apply online now!

Job Snapshot

About Us

About Adventist Health System

Who We Are

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

Who You Are

You are a compassionate, talented professional who wants to work in an environment where you can live out your faith and your values. You are excited about being part of a team that uses the latest technology and medical research to ensure patients receive quality care, but who also recognize that great care is always personal. You enjoy going out of your way to make each patient and their family feel special, and are passionate about guiding them toward optimal health.

Our Community

Our community is global and so is our reach. From coordinating medical mission trips in Ethiopia to planting school gardens in Florida, we are constantly seeking ways to go beyond hospital walls in improving the health of our communities. As a member of our team, you will be encouraged to use your talents in fun, meaningful ways that bring joy and healing to people around the world.

Our Mission

Part of this worldwide network, Adventist Health System was founded in 1973 to support and strengthen the Seventh-day Adventist health care organizations in the Southern and Southwestern regions of the United States. Today it is a national leader in quality, safety and patient satisfaction, comprised of 46 hospital campuses and nearly 77,000 employees.

Although separated by geography, each of our facilities is united by the mission of Extending the Healing Ministry of Christ. Today we continue the tradition of whole-person care by practicing and sharing CREATION Health, a blueprint for living a healthy, happy life based on the principles given in the Bible’s creation story: Choice, Rest, Environment, Activity, Trust, Interpersonal relationships, Outlook and Nutrition.

We provide comprehensive benefits, training and advancement opportunities. We care for our employees as well as we care for our patients.