Research Informatics Specialist Associate
at Adventist Health System

Date Posted: 8/3/2017

Job Description



Job:  Other Non-Clinical Professional

Organization:  Adventist IT

Shift:  Day

Job Posting:  Aug 2, 2017, 10:15:02 AM

GENERAL SUMMARY:
The Research Informatics Specialist – Associate works under moderate supervision on projects of low to moderate complexity assisting with identifying ways for technology to improve research capabilities.  Assists with analysis, design, configuration, testing, implementation as well as application support, performing troubleshooting, and issue resolution.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
 
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: 
  • Analyzes operational requirements and system capabilities to propose effective solutions.  Utilizes data to baseline and drive solution outcome.  Assesses functionality, feasibility, impact to workflow, and compliance to standards.
  • Assists with designs of changes needed to the application in line with agreed SOPs and Work Instructions.  Designs, documents, and articulates technical specifications.  Develops configuration, tests, and implementation plans.  Prepares design specification and obtains operational Design approval.
  • Assists with application configuration changes.  Obtains MIS Change Control signoff.  Configures application changes according to standards.  Documents application changes.
  • Tests configuration and workflow changes.  Develops test scripts.  Performs unit, system, and integration testing per standards and documents outcome. 
  • Creates and provides department and/or customer documentation.
  • Assists with training users on how to use changed or enhanced application.  Assists with implementation of application changes. Provides go-live support.
  • Optimizes, maintains, and supports application/system as required.  Provides on-call support.  Troubleshoots and resolves issues, participates in escalation procedures.  Communicates application issues with vendor per vendor’s reporting process.  Assists with planning, testing, and supporting application upgrades.  Performs regression testing.
  • Participates in collaboration and communication with internal and external stakeholders within multiple venues while facilitating all responsibilities as outlined above.
  • Identifies opportunities to improve department/cost center efficiency and effectiveness.  Communicates need for additional assignments as workflow permits.

Job Requirements

KNOWLEDGE AND SKILLS REQUIRED: 
  • Ability to work under moderate supervision
    KNOWLEDGE AND SKILLS PREFERRED:
  • Knowledge of software development, application implementation, and systems development lifecycle
  • Knowledge of clinical and translational research environments
  • Knowledge of research regulatory bodies and requirements 
EDUCATION AND EXPERIENCE REQUIRED: 
  • Associate’s degree in Computer Science, Information Technology, or related field, OR equivalent experience in healthcare or healthcare IT 
EDUCATION AND EXPERIENCE PREFERRED: 
  • Bachelor’s degree in Computer Science, Information Technology or a Healthcare related field
  • Clinical or translational research experience
  • Experience using or supporting research applications

Job Snapshot

About Us

About Adventist Health System

Who We Are

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

Who You Are

You are a compassionate, talented professional who wants to work in an environment where you can live out your faith and your values. You are excited about being part of a team that uses the latest technology and medical research to ensure patients receive quality care, but who also recognize that great care is always personal. You enjoy going out of your way to make each patient and their family feel special, and are passionate about guiding them toward optimal health.

Our Community

Our community is global and so is our reach. From coordinating medical mission trips in Ethiopia to planting school gardens in Florida, we are constantly seeking ways to go beyond hospital walls in improving the health of our communities. As a member of our team, you will be encouraged to use your talents in fun, meaningful ways that bring joy and healing to people around the world.

Our Mission

Part of this worldwide network, Adventist Health System was founded in 1973 to support and strengthen the Seventh-day Adventist health care organizations in the Southern and Southwestern regions of the United States. Today it is a national leader in quality, safety and patient satisfaction, comprised of 46 hospital campuses and nearly 77,000 employees.

Although separated by geography, each of our facilities is united by the mission of Extending the Healing Ministry of Christ. Today we continue the tradition of whole-person care by practicing and sharing CREATION Health, a blueprint for living a healthy, happy life based on the principles given in the Bible’s creation story: Choice, Rest, Environment, Activity, Trust, Interpersonal relationships, Outlook and Nutrition.

We provide comprehensive benefits, training and advancement opportunities. We care for our employees as well as we care for our patients.