Revenue Cycle Analyst Intermediate - Clairvia
at Adventist Health System

Date Posted: 8/12/2017

Job Description

Job:  Information Technology

Organization:  Adventist IT

Shift:  Day

Job Posting:  Aug 11, 2017, 11:40:49 AM

Seeking analyst for the Clairvia Applications Team. Prefer someone with a RN background and previous nursing leadership experience.


The Revenue Cycle Analyst - Intermediate works independently with minimal supervision on projects of moderate complexity identifying ways that revenue cycle technology improves workflow, and successfully engages in multiple initiatives simultaneously.  Is involved in activities that cover analysis, design, configuration, testing, and implementation as well as application support, performing troubleshooting, and issue resolution.  Participates in mentoring less experienced team members.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.



•               Analyzes operational requirements and system capabilities to propose effective solutions.  Identifies opportunities for improvement/automation.  Utilizes data to baseline and drives solution outcome.  Assesses functionality, feasibility, impact to workflow, and compliance to standards.  Analyzes business and user needs, documents business requirements, defines benefits, and estimates costs.

•               Designs changes to application in line with agreed SOPs and Work Instructions.  Designs, documents, and articulates technical specifications.  Develops configuration, tests, and implementation plans.  Obtains operational design approval.

•               Configures application with agreed changes.  Obtains MIS change control signoff.  Configures application changes according to standards.  Documents application changes.

•               Tests configuration and workflow changes.  Develops test scripts.  Performs unit, system, and integration testing per standards and documents outcome.

•               Creates and provides department and/or customer documentation.  Trains users on how to use changed or enhanced application.  Implements application changes.  Provides go-live support.

•               Optimizes, maintains, and supports application as required.  Provides on-call support.  Troubleshoots and resolves issues, initiates escalation procedures.  Communicates application issues with vendor per vendor’s reporting process.  Plans, tests, and supports application upgrades. Performs regression testing.  Remains current on industry trends and vendor/application/system updates.

•               Participates in collaboration and communication with internal and external stakeholders within multiple venues while facilitating all responsibilities as outlined above.

•               Identifies opportunities to improve department/cost center efficiency and effectiveness.  Communicates need for additional assignments as workflow permits.

•               Provides input to standards, policies, and procedures.

Job Requirements


•         Knowledge of software development, revenue cycle systems implementation, and systems development lifecycle

•         Conceptual and practical understanding of various training techniques for users with various learning styles

•         Knowledge of industry best practices related to revenue cycle

•         Knowledge of healthcare regulatory bodies


•         Associate’s degree in healthcare, IT, Computer Science, or related field OR equivalent experience in healthcare or healthcare IT

•         Two years of revenue cycle experience

•         Experience evaluating and analyzing revenue cycle system features and functionality for problem resolution

•         Experience developing training materials for users with various skill levels

•         Experience documenting workflow design and identify areas for improvement

•         Experience working directly with revenue cycle vendors



•   Nursing Leadership Experience – Charge RN, ANM, Nurse Manager

•   Knowledge of Clairvia

Job Snapshot

  • Employee Type: Full-Time
  • Location: Orlando, FL
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 8/12/2017

About Us

About Adventist Health System

Who We Are

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

Who You Are

You are a compassionate, talented professional who wants to work in an environment where you can live out your faith and your values. You are excited about being part of a team that uses the latest technology and medical research to ensure patients receive quality care, but who also recognize that great care is always personal. You enjoy going out of your way to make each patient and their family feel special, and are passionate about guiding them toward optimal health.

Our Community

Our community is global and so is our reach. From coordinating medical mission trips in Ethiopia to planting school gardens in Florida, we are constantly seeking ways to go beyond hospital walls in improving the health of our communities. As a member of our team, you will be encouraged to use your talents in fun, meaningful ways that bring joy and healing to people around the world.

Our Mission

Part of this worldwide network, Adventist Health System was founded in 1973 to support and strengthen the Seventh-day Adventist health care organizations in the Southern and Southwestern regions of the United States. Today it is a national leader in quality, safety and patient satisfaction, comprised of 46 hospital campuses and nearly 77,000 employees.

Although separated by geography, each of our facilities is united by the mission of Extending the Healing Ministry of Christ. Today we continue the tradition of whole-person care by practicing and sharing CREATION Health, a blueprint for living a healthy, happy life based on the principles given in the Bible’s creation story: Choice, Rest, Environment, Activity, Trust, Interpersonal relationships, Outlook and Nutrition.

We provide comprehensive benefits, training and advancement opportunities. We care for our employees as well as we care for our patients.