Bilingual Customer Service Representative
at Amica Insurance

Date Posted: 6/1/2017

Job Description

Location: Phoenix Regional Office

Are you looking for a job in a growing industry with new products, new markets and new technology?

With locations across the country, Amica Mutual Insurance Company offers opportunities to join this dynamic field with a financially strong and respected insurance provider. Amica, based in Lincoln, RI, is a national writer of auto, home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, offers a full line of life insurance products.

We are recognized as a leader in customer service and credit this success to our 3,700 employees in 44 offices across the country. Our benefits package includes high-quality medical, dental and vision coverage, short-term and long-term disability insurance and more.

Our office located in Phoenix, AZ is seeking a Bilingual Associate Account Representative. This position involves telephone contact to sell policies and service existing accounts. Candidates should have previous sales and service experience, a professional telephone manner, and the ability to work well with others. Must be able to pass state insurance license exam and meet continuing education requirements.

Proficient bilingual skills in Spanish/English (verbal/written) are required. The position also requires excellent interpersonal and communication skills, computer keyboard skills (35 wpm), and computer processing. Previous insurance background is a plus. Comprehensive training is provided.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act


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Job Snapshot

About Us

With more than a century of business know-how to our name, Amica Mutual Insurance Company is the oldest mutual insurer of automobiles in the country. We also offer home, marine, umbrella and life insurance products. Our employees are the key to providing exceptional service to our loyal policyholders – and we’re looking for diverse and dynamic professionals who want to be a part of our award-winning organization.

Based in Lincoln, RI, our mission is to create peace of mind and build enduring relationships. We want team members who embrace our values of always putting the customer first and providing them with the products and services that best meet their needs. This is the foundation of our success and an integral part of our culture.

We have earned national recognition and awards multiple times for our superior customer satisfaction ratings and were named one of the 2013 Best Places to Work in Rhode Island by Providence Business News.

Our commitment to corporate citizenship is demonstrated through the Amica Companies Foundation, which provides financial support to selected tax-exempt organizations, activities and programs. Our employees also volunteer in a wide variety of community activities across the country. If this sounds like a team you wish to be a part of, consider joining our Talent Network.

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