Summary - Directs and monitors the performance of all Warehouse Day Shift operations. Supports the Director with developing annual operational budgets, and reviews management reports regarding statistical data necessary to assure department efficiencies are met. Takes action as required to maintain compliance with goals. Provides input into the development, implementation and/or execution of processes to control labor scheduling, supervision, proper utilization of space, control of physical inventories, equipment availability and manpower. With the use of auditing, data collection and monitoring programs, ensures Operations performance is maintained and enhanced in areas of safety, security, housekeeping, quality, productivity and customer satisfaction. Ensures adequate coaching and management development of Supervisor and other staff to provide for capable management succession. Drives results to planned objectives.
Essential Duties and Responsibilities:
Manages and monitors the operational flow of all day shift activities by working directly with subordinate Supervisors and Area Leads.
Directly monitors and manages Receiving, Returns, Replenishment, and Repack functions; assists other areas of warehouse operations as needed.
Utilizes SAP in order to streamline product handling as well as in order to maintain inventory integrity & accuracy.
Collaborates with Evening Warehouse Manager as well as Inventory Control Manager in order to properly align departmental issues, concerns, and needs as it relates to warehouse Inventory, Operational readiness, and process flow control.
Advises and demonstrates to the teammates on care and preservation of items shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
Complete reports as needed and communicate essential information to management and Evening Warehouse Supervisor.
Develops work processes in order to streamline efficiency and productivity. Develops corrective actions needed to mitigate risk, safety, as well as inefficiency. Ensures all actions and processes are performed in a safe and orderly manner. Monitors safety of forklift operators and provides training and retraining as needed. Issues written and oral instructions.
Interviews applicants and evaluates performances.
Maintains harmony among workers and is the first person in the chain of command for conflict resolution. Conducts pre and post-shift inspection of the Warehouse.
Conducts monthly teammate round tables to alleviate issues and administer communication Utilizes Teammate Handbook as a guide, to aid in proper behavioral management of Teammates. Schedules work for special and periodic inventories.
Trains and retrains teammates.
Takes part in Teammate activities, meetings, newsletters, and any other Teammate focused events. Other duties as assigned by the Director of Operations
Supervises 15-20 teammates and a subordinate supervisor in the warehouse daily operations. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training teammates; planning, assigning, and directing work; appraising performance; rewarding and disciplining teammates; addressing complaints and resolving problems.
Education and/or Experience - Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations - Forklift certification and other warehouse certifications as needed. Train-the-trainer certifications preferred.
Computer skills - To perform this job successfully, an individual should have some knowledge of warehouse software as well as basic Windows functions, i.e. SAP, KEA, Excel, and Word.
PLEASE COMPLETE ENTIRE APPLICATION - INCLUDE WORK HISTORY IN "RESUME" SECTION. MAKE SURE YOU ALSO INCLUDE THREE REFERENCES. NOT FOLLOWING DIRECTIONS COMPLETELY MAY CAUSE APPLICATION TO BE REJECTED.
Empire is an Equal Opportunity Employer and Drug Free Workplace. I understand that if I am hired, my employment will be for no definite period, regardless of the period of payment of my wages. I further understand that I am employed on an "at-will" basis which means that I have the right to terminate my employment at anytime with or without notice, and the Company has the same right. No one other than the President of the Company has authority to modify this relationship or make any agreement to the contrary. Any such modification or agreement must be in writing, signed by the President.
I understand that if I am hired this application and all supporting documents will become part of my permanent employee record.
I understand that the company reserves the right to require me to submit to a drug test at any time and also reserves the right to require me to submit to an alcohol test and/or medical examination to the extent permitted by law. I understand that the Company may contact my previous employers and I authorize those employers to disclose to the Company all records and other information pertinent to my employment with them, whether favorable or unfavorable. I also authorize the Company to provide truthful information concerning my employment with it to my future prospective employers and I agree to hold it harmless for providing such information.
By submitting this application, I certify that all information that I provide on this application and in any interview will be true, complete and accurate. I understand if I am employed and any such information is later found to be false, incomplete or misleading in any respect, I may be discharged.