Full-Time Admissions Assistant/Advisor
at Herzing University

Date Posted: 8/29/2017

Job Description

Herzing's Akron, OH campus is accepting applications for a full-time, “student-first” focused professional to work within the enrollment teams and support our students as an Admissions Advisor. As an Admissions Advisor, you and your team will work together to create the first impression for potential students. Guiding students through enrollment process and helping your team with functional and administrative tasks, this is an ideal first job to learn the This position will be expected to work two evenings a week, and periodic Saturday shifts. Summary of Primary Responsibilities A full job description will be provided during the interview process when you can discuss what this specific role will look like, but a few of this position's responsibilities may include the following: 
  • Interview prospective students while defining their eligibility and suitability for the program(s) offered, describe Herzing services, discuss the students' interest and readiness for online learning, and address the student's potential schedule/time commitment and potential financial arrangements.
  • Respond to inquiries for information about Herzing programs primarily through telephone communication; secondarily through email and postal delivery.   
  • Follow the enrollment process through complete, accurate and timely completion of paperwork and applications.
  • Keep the prospective student on-task with constant interactions (via telephone, email, or face-to-face meetings) by maintaining control of the conversation to present material in a conscience, clear format.
  • Follow all local, state, federal and Herzing guidelines as they apply to student admissions.
  • Maintain a current and accurate knowledge of all program offerings, policies and procedures. 
   To be qualified for this position you must have the following:
  • A minimum of 1 year of related experience.
  • While not required, a Bachelor’s degree is strongly preferred.
WHO are we looking for… We are looking for the best-right fit for this job. Because this job is so critical to creating that first impression and lasting relationships with our students. For this reason, we ARE NOT looking for the 'perfect resume' - we ARE looking for someone with the right attitude and aptitude. We are looking for someone who can genuinely engage potential students with energy and compassion, and demonstrate Herzing’s P.R.I.C.E. of Success Model in all their interactions.
Having the right ATTITUDE
  • You will learn the backend of the Admissions process first, so you will need to be ready to help the team before you jump on phone calls and start meeting with students yourself.
  • You understand that you are not a 'counselor,' you are an advisor.
  • You regularly demonstrate that you can put the students' needs first.
  • Your personal approach to growth and development can be held up as an example for students to emulate. 
Having the right APTITUDE
  • You will be working on a team, but it is important that you are are intrinsically motivated.
  • To successfully advise students you will need to fully understand each student's educational needs and goals, and be comfortable holding them accountable when appropriate.
  • You naturally adapt your communication (both verbal and written) to meet the students where they are.
Employee Benefits
Herzing University offers full-time employees a competitive benefits package, which includes a Tuition Waiver Program for full-time employees (and eligible dependents) after one year of employment, and health and dental benefits are available on your first day!  ______________________________  ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position.  However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.  All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. #CB

Job Snapshot

  • Employee Type: Full-Time
  • Location: Akron, OH
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 8/29/2017

About Us


About Us
Herzing University, a private nonprofit institution, encompasses 11 campuses in eight states, a continuing education division, and an online division. Founded in Milwaukee in 1965, today the University offers career-focused, convenient and caring education for master’s, bachelor’s, and associate degrees, diplomas and continuing education in the fields of technology, business, healthcare, design and public safety.

Contact Us
Herzing University
(414) 271-8103
Herzinghr@herzing.edu
W140N8917 Lilly Road
Menomonee Falls, WI 53051
www.herzing.edu

P.R.I.C.E. of Success = Professionalism. Respect. Integrity. Caring. Engagement.
Herzing has developed a framework of behaviors and attributes that support a successful and meaningful career. This framework is called the “P.R.I.C.E. of Success.” Herzing believes students who apply themselves and embody the P.R.I.C.E. of Success characteristics will more likely reach their full human potential.
Furthermore, we believe that these behaviors and attributes are the right foundation for our employees. Employees are encouraged to exhibit these behaviors and attributes in all their interactions. In doing so, we are building a culture that nurtures personal growth and potential.



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