Customer Advocate-Bilingual
at HumCap Recruiting

Date Posted: 3/19/2017

Job Description

Description: The Customer Advocate is a key component to our customer service efforts. Representatives will be the first line of support for inbound customer queries and must have a detailed understanding of product information. Because of the highly people-centric nature of this position, applicants should possess excellent communication skills and a professional attitude. The Customer Advocate role is designet to familiarize young professionals with the business in anticipation of future growth. Applicants should demonstrate a high level of teachability and growth potential for future marketing and customer support roles. Responsibilities: -Answer inbound customer calls -Respond to customer questions and concerns, escalate to manager as necessary -Maintain expert-level product knowledge. Qualifications: -Must have a Bachelor's Degree -Less than 2 years post-college experience -Excellent communication skills -Professional attitude -Clean image. Must be Bi-lingual-Spanish speaking

Job Snapshot

  • Employee Type: Full-Time
  • Location: Frisco
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 3/19/2017

About Us

“It’s not what you know but who you know that makes a difference”.


Looking for a job or thinking about a career change?

HumCap is committed to helping applicants find relevant and fulfilling jobs. As a recruiting company, we perform search services for local and national businesses and match professionals to the areas of expertise requested by our clients. The vast network of employers we work with provides HumCap with special access to positions that won’t be listed anywhere else. These special job postings increase a candidate’s chances of not only being hired but also of finding a job that best fits their skills and objectives.

Our access to employment opportunities spans a variety of industries, including software, high tech, financial services, and healthcare. If an applicant wants to utilize our services, we begin the process with an in-person interview between a recruiter and the applicant where we discuss their goals and employment history. After developing a complete understanding of each candidate’s current situation in regards to talents and career goals, HumCap can then seek out the best employment opportunities that match each applicant’s needs. We see each applicant as a unique entity – not another faceless number.

The interaction continues along the process as HumCap finds potential job matches from client companies. Applicants who closely match a client’s job description are informed about the opening and briefed on the requirements. With their approval, we can begin marketing their achievements and skills to the client business and support the applicant throughout the interview and hiring process.

Join the HumCap Recruiting Talent Network today and stay up-to-date on our openings as they continue to become available!

What is a Talent Network?

Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities through Social Media or email

Are you looking for a new job? Check out these current opportunities: IT Jobs and Sales Jobs