Customer Service Specialist-International
at HumCap Recruiting

Date Posted: 8/29/2017

Job Description

Customer Service Specialist
Growing Manufacturing Company is looking for a Customer Service Specialist to work with International Accounts and Shipments. Bi-Lingual (Spanish) a Big Plus
Must come from a manufacturing environment with solid work history working with Customer Service and Inside Sales. Support the team to ensure the objectives are met and customers’ inquiries and requests are satisfied in a timely manner. Support field sales team in communicating, following up, and addressing customers’ needs.
Job Responsibilities:
Handle incoming customer calls by answering questions and following up with product recommendations and price quotes utilizing great customer service techniques.
Provide support to outside sales team by communicating customer activity and providing leads.
Provide consistent and timely communication with warehouse personnel to ensure customer needs are taken care of. May help in reporting, invoicing, and proposals for field offices and personnel.  
Essential Skills, Education & Experience:
Minimum of 2 years Inside Sales/Customer Service/Sales administration/Documentation is required.
JDE Oracle ERP System experience a huge plus for consideration.
Proficiency in the use of personal computer and Microsoft Office Suite to generate memos, reports and general office correspondence.
Must have good customer service skills and be flexible and adaptable.
Must possess good communication skills with peers, direct reports and at all levels of the company.
Must be comfortable with change, possess an entrepreneurial spirit and have ability to think outside the box.

Job Snapshot

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