Branch Manager I / Experienced Sales Manager - Spring Grove

Spring Grove, PA

Job Snapshot

Employee Type: Full-Time
Location: Spring Grove, PA
Job Type: Banking, Management
Experience: At least 1 year(s)
Date Posted: 4/2/2014

Job Description


Branch Manager I / Experienced Sales Manager - Spring Grove
Schedule Details/Location :

This full time position will be located at 39 West Hanover Street, Spring Grove, PA 17362.

Job Duties :

  • Manages the delivery of Customer First Service Excellence
  • Responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch.
  • Develops a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all employees
  • Ensures the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships
  • Reports to the Retail District Executive.


  • Analyzes branch expenses and implements strategies to reduce overhead
  • Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by Santander Bank
  • Focuses on increasing Santander Bank products and services, sales, number of clients, its business relation with the bank and always following the established policy and procedures
  • Is responsible for managing branches Tier 3 or 4, usually less than 5 FTE Team Members, and ensuring that they and the branch meet or exceed their goals
  • Manages, coaches, directs and motivates every branch team member to promote and maximize sales opportunities. Oversees CCG/BCG tool and manages employees sales initiative
  • On the SME side, focuses on companies with revenues less than $3.0 Million, performing significant calling activity on existing SME customers, prospects and Centers of Influence, to develop new business and to retain or expand existing business
  • Opens new accounts, takes loan applications and closes loans obtaining and analyzing necessary personal financial data, credit reports, appraisals, flood certifications and lock-in rates and following the risk policy and procedures of Santander Bank
  • Participates in branch functions and community activities to promote Banks image and growth ensuring that Santander Bank maintains a strong local presence
  • Takes responsibility for delivering Customer First Service Excellence which meets and exceeds the customers expectations

Job ID:58225