IT Business Analyst III Specialist
at SkillStorm

Date Posted: 3/16/2017

Job Description

Business Analyst Legal Technologies 

The Business Analyst role is responsible for a full range of activities, which ensure the operational effectiveness, and excellence of the group and various technologies used by the Legal Administrative Technologies and E-Discovery functions at the Bank. They will design and/or document process & system workflows and make appropriate recommendations that will positively impact operational effectiveness & efficiency. This person will be the functional expert on specified application(s). He/she will work as the liaison between Legal Technology team and the Legal line of business for assigned projects 

Required Experience: 
- Works closely with the operations managers, subject matter experts, project, support, and technology groups. 
- Assists with technology requirements gathering, design, implementation, management, and support of various technology components, with primary focus on analytics and testing. 
- Ensures that all items follow the change management process and are entered and tracked appropriately. 
- Responsible for ensuring that all documentation accurately reflects the current status of the application, including changes and outstanding issues so that business requirements reflect application features and functions. Performs specific application quality assurance including the tracking of bug reports and change requests and ensuring their timely resolution. 
- Ensures that all tests are conducted and documented according to the standards agreed upon by the department. 
- Develops a variety of ad-hoc reports to aid in business analysis and cleanup of data. 
- Provides the appropriate level of quality by the resolution of important defects; and working with the developers, other analysts, and manager to ensure the software development process has an appropriate level of testing and documentation. 
- Analyzes discrepancies in service or performance and makes recommendations for updates. Provides signoff feedback to the developer(s) to identify code as production ready. 
- Ensures continuing operational quality by documenting bug fixes and enhancements, testing and releasing updates. 
- Provides training on applications as required for new members of the legal technology team. 
- Produces high quality documentation related to the application/s supported, including infrastructure, logic, and cause/effect diagrams. 
- Fosters communication amongst several groups, including technology, operations, and support/testing teams 

Required Skills: 
- Microsoft SQL experience 
- Experience with Mitratech TeamConnect, LexisNexis CounselLink or other legal matter management applications a plus. 
- Experience with SAP Business Objects a plus 
- Experience with OpenText eDocs

Job Snapshot

About Us

SkillStorm is one of the nation’s fastest-growing I.T. Services Company. We have been providing technology consulting, outsourcing and staffing solutions since 2002. SkillStorm can provide you with the right tools to ensure you have the best technology team in place to fuel your organization’s continued success. SkillStorm works with scores of fine companies, including many that rank among the elite Fortune 500 and has been setting the standard for customer service in the industry since inception.

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