SalesForce System Analyst
at SkillStorm

Date Posted: 7/7/2017

Job Description

Position Summary 
Under limited supervision, the Senior Systems Analyst performs systems analyst activities and makes recommendations in areas that require a high level of technical competency. 
Nature and Scope: 
Responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction and supervision to analysts in the areas of problem solving, design, development, system and functional testing and implementation of systems. 
Essential Areas of Responsibility: 
• All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, as necessary. 
• Strong Salesforce Knowledge and Design 
• Salesforce App Management and Analysis 
• Assess the suitability of information systems in terms of their intended outcomes and liaise with end users, software vendors and programmers in order to achieve these outcomes. 
• Interact with internal users and customers to learn and document requirements that are then used to produce business requirements documents. 
• Identify, understand and plan for organizational and human impacts of planned systems, and ensure that new technical requirements are properly integrated with existing processes and skill sets. 
• Performs analysis and makes recommendations in areas that require a high level of technical competency. 
• Performs Systems Analysis/Database Design/Programming and Training 
• Designs data bases and data dictionary criteria. 
• Performs a variety of complex tasks, such as designing, documenting, and coding program logic as needed. 
• Provides technical training, guidance, and resource support for end users and Departmental staff. 
• Responsible for working with developers and architects in designing components needed for the applications. Help programmers during system development, e.g. provide use cases, flowcharts or even database design. 
• Performs Unit Testing as required 
• In addition to all accountabilities of the Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high level technical skills. 
• May serve as change agents who identify the organizational improvements needed, design systems to implement those changes, and train and motivate others to use the systems. 
Skills Required: 
• Minimum 5+ of experience in systems analysis and/or programming required with project management or leadership responsibilities. 
• Agile Experience. Writing User Stories. 
• Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment required in setting priorities of tasks among multiple assigned projects. 
• Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure. 
• Knowledge of information systems, including some familiarity with financial /business applications, Mortgage Industry Knowledge is highly preferred, and to plan and perform medium- to large-scale computer projects. 
• Hands on experience with various design techniques like UML Data modelling and Architecture, Workflow and Sequence Flow diagrams in order to solve the business problems using information technology. Expert in planning a system flow from the ground up.

Job Snapshot

About Us

SkillStorm is one of the nation’s fastest-growing I.T. Services Company. We have been providing technology consulting, outsourcing and staffing solutions since 2002. SkillStorm can provide you with the right tools to ensure you have the best technology team in place to fuel your organization’s continued success. SkillStorm works with scores of fine companies, including many that rank among the elite Fortune 500 and has been setting the standard for customer service in the industry since inception.

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