teleNetwork is a third party help desk group and a leader in providing contact center outsourcing services to companies who want to create a differentiated customer experience. We serve companies in many industries including telecommunications, mobility, cloud, electronic government, eCommerce, software, retail, and video.
Our mission is simple – create customer experiences that lead to better relationships. We believe that putting the customer first and always being accountable is how you gain trust and loyalty. No scripts, no robots, just answers from courteous and knowledgeable professionals who have the customer's best interest in mind.
Our culture is youthful, vibrant and diverse. Much like a startup, an entrepreneurial spirit exists in everything we do. Great customer service requires great people. We pride ourselves in the service that we provide to customers everyday. Our 22 years of experience has shaped the insight and knowledge that we bring to each engagement. Our team is dedicated to providing the best possible customer experience. It's our people that truly make teleNetwork special.
At teleNetwork we serve a variety of client needs, including customer care, technical support, help desk, and billing care, in addition to many other roles. Available positions include Technical Support Representative, Managed Services Representative, Product Support Specialist, and Customer Account Specialist. There are also opportunities for advancement at teleNetwork into management and supervisory roles.
Federal Workplace Posters
- The Family Medical Leave Act (FMLA)
- The Equal Employment Opportunity (EEO) and OFCCP Supplement
- The Employee Polygraph Protection Act (EPPA)
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