Quality Control Supervisor
at Western Forest Products

Date Posted 2017-09-11

Job Description


With the overarching objective of Defining a Higher Standard in safety and continuous improvement, the Supervisor, Quality Control is responsible for delivering operational results that support the Company’s safety, sustainability, production, and financial goals. The Supervisor, Quality Control is responsible for developing and implementing a comprehensive QC program that results in maximizing corporate value. Working closely with Production Coordinators, Sales and internal customers, the Supervisor, Quality Control is an integral part of the Manufacturing process and key to ensuring Western delivers consistent quality products in the most cost effective and efficient manner.


Safety & Environmental Performance

  • Provide leadership in safety and environmental stewardship by demonstrating and ensuring the adherence of company safety and sustainability processes and procedures.


  • Provide leadership and direction to improve safety, reduce operational costs, enhance product value, and maximize margins while promoting Westerns core values;
  • Create and sustain a culture of accountability and continuous improvement;
  • Protect Western’s reputation by managing product quality issues, maximizing value and consistent quality in our products, engaging support from senior leadership as required;
  • Conducts training to hourly employees on manufacturing quality objectives, with ultimate goal of ensuring understanding of how meeting quality specifications impacts the business; and
  • Provide relief supervision as required.


  • Works closely with the Sales team and external customers to meet customer grade and quality expectations, as well as assess and develop mutually beneficial process changes;
  • Responsible for yard operations, cleanliness and safety; including organization of inventory, cleanliness of yard including managing environmental issues and assuring product protection, and safety effectiveness and education of safe handling methods by forklift operators to assure worker safety and reduction of equipment and product damage
  • Ensures that the correct manufacturing quality specifications are being followed in order to satisfy the needs of the intended customer;
  • Responsible for auditing manufacturing product quality, providing feedback and coaching for improvement and communicating the changes to hourly staff, so that quality specifications are being met; and
  • Stay abreast of industry innovations and trends in manufacturing practices to improve company margins.

Job Requirements


Education and Experience

  • 2-5 years of experience in Lumber Manufacturing or related industry in increasingly responsible roles;
  • Post-secondary degree Wood Products Processing or equivalent considered an asset;
  • Previous experience or exposure to Quality Control; and
  • Extensive knowledge of and experience with coastal lumber and grading.

Skills, Knowledge and Required Competencies

  • Commitment to Western’s core values of personal safety, sustainable management, and environmental stewardship;
  • High level of integrity and professionalism;
  • Extensive knowledge and experience with lumber grading rules and standards;
  • Understanding the kiln drying process and the technology of drying high margin lumber products considered an asset.
  • Demonstrated continuous improvement mindset;
  • Demonstrated strong analytical, problem solving, and logical thinking skills;
  • Excellent interpersonal and communication skills, ability to communicate across all levels of the organization; and
  • Ability to motivate and engage staff to perform at a higher standard.

We thank all candidates for their interest, however only those who are short-listed will be contacted.

Job Snapshot

About Us

Get ready to grow your career with a company that invests in your success – welcome to Western Forest Products! An industry-leading organization providing high-quality wood products and sustainable forest management, we proudly serve customers throughout more than 25 countries worldwide. Headquartered in British Columbia, we have the largest investment in Coastal manufacturing with seven sawmills and two remanufacturing facilities and a reputation for high quality products.

With a corporate climate that is rich in innovation, leadership, and tremendous professional potential, Western Forest Products is pleased to present a variety of impactful, rewarding career paths with a proven track record for success. We are committed to giving back to those who give so much at work every day. Perks of our employment package include robust training, excellent starting pay, comprehensive benefits, and continuous career support.

Our current employment openings include positions for:

  • Engineers
  • Accountants
  • Equipment Operators
  • HR & Payroll Staff
  • Forest Professionals
  • Millwrights
  • IT Application Developers

At Western Forest Products, we work hard to provide a level of quality and sustainability unlike any other – for our services and products as well as our careers. Join the Western Forest Products Talent Network today to learn more about how you can become a part of our growing team!

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