Which Hospitality Job is Right for You?

When browsing jobs in the hospitality industry, consider those which suit your personality first. Any job within this industry will require a certain degree of charisma and charm. Friendly, outgoing personalities are a great fit for those front-line employees who interact directly with guests. Good listening skills and excellent organizational skills help boost your odds of gaining employment as a supervisor or a promotion into management. If you're more comfortable working behind the scenes, don't worry; there's a hospitality job made for you as well.

The most common hospitality jobs are found in hotels, restaurants, and meeting venues. You may even find employment as a bartender at a bar or club, either within a hotel or restaurant or at an independent site. Those listening skills could even land you a job as an academic advisor at a high school. If you've gotten the hang of public speaking, you might do well as a tour guide in a microbrewery. Whatever your personality, you're sure to find a job that suits you in the hospitality industry.


Road-weary travelers stop at hotels not only to rest, but in the hopes of enjoying their stay as well. Many hotels offer spa, babysitting, laundry, and valet services, as well as many other services too many to name. Most high-end hotels offer guests the opportunity to drive up to the front door and leave their car in the care of a valet. A prospective employer looks for a mature, responsible candidate for this job for obvious reasons.

This position requires a great deal of trust, as a guest must be willing to take one glance at you and hand you the keys to their car. A neat, clean, professional appearance is necessary. You might also find a way to exceed guests expectations by doing a little something extra for them, such as wiping down the dashboard before returning their vehicle to them.


Image via Flickr by Porto Bay Hotels & Resorts

A concierge is the second hotel representative each guest will meet. A concierge is the face of the hotel and the name repeat guests will remember. The ideal candidate for this job will always strive to offer an exceptional level of service. If you are courteous, generous, and eager to help others, you will make a great concierge. Some apartment buildings have a concierge, and many of its tenants will come to rely on you and look upon you with highest regard.


Front Desk Clerk

If your knowledge of computers matches your people skills then a job as a front desk clerk may interest you. This position requires great organizational skills, too. As a front desk clerk, you'll be responsible for checking guests in and out, and much more. Resolving guest complaints or helping them contact the proper department who can is also your responsibility. Providing guests with information about the hotel's services is also a part of your job. A good memory, or a handy chart, would serve you well in this job.



This is one of the most physically demanding hospitality jobs because the primary responsibility is to help guests with their luggage. Many guests will have you go with them to their rooms, offering you the opportunity to converse with them. If you work in a busy hotel in the center of a thriving city, you'll meet people from all walks of life. Guests typically appreciate not having to lug all that baggage up to their rooms themselves and will offer you a tip. Some are more generous than others. Be sure to check your employer's tip policy before you accept a tip of any amount.


Hotel Manager

As a hotel manager, your responsibilities are to ensure smooth operations daily. Not only does this include things like payroll and accounting, but you'll oversee the staff to make sure they follow hotel policies and rules. A hotel manager will work with other department managers to plan events such as weddings or large corporate meetings. You'll also interview and hire staff. This position requires leadership skills the same as any other supervisory job does, such as honesty, communication, delegation, and confidence.



Some hotels have on-site restaurants, meeting centers, and gyms. All of these services open up hospitality job opportunities. For guests booking an extended stay, these services may very well be a planned part of their vacation. Many hotels have on-site restaurants, and each of those eateries needs waiters to seat guests, take their orders, and serve their meals.

This job requires a great deal of energy and enthusiasm, and a friendly demeanor. If you have excellent customer service skills, a good memory, and a bounce in your step, you'd probably do well in a waitstaff job. Restaurants sometimes break down the responsibilities of waitstaff so that the maître d assigns guests to a table, a host or hostess seats them, and a waiter or waitress takes over from there.

Some hotels have a bar where guests can enjoy drinks in a more private setting, open only to other guests of the hotel. If you prefer to work evenings or overnight, this might just be the perfect job for you. This is another job that offers you the chance to meet new people from various places, possibly from other parts of the world. As an added bonus, bar patrons typically tip their bartenders. Again, make sure you check your hotel's tip policy before you take any tips.

There are many other hospitality jobs, and this list only scratches the surface. No matter what your personality type, you can easily find a job in this industry that suits you. You might be surprised just how rewarding this type of job can be.

The hospitality industry doesn't offer many nine to five opportunities, though, so you'll have to work odd hours and some weekends and holidays. This schedule allows a certain degree of freedom that you can't find at a nine to five job. For example, if you need to bring your child to the doctor for a yearly check-up, it pays to have a morning off during which you can do so.

Contributed to jobs.net by Courtney Rudd

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