Assistant Branch Manager
at 1st Franklin Financial

Date Posted: 9/14/2020

Job Description

Position Title: Assistant Branch Manager

Department: Operations

FLSA: Non-Exempt

Reports to: Branch Manager


1. Assist in business development through solicitation, collections, and community involvement.

2. Primarily responsible for handling daily collection activity of customer accounts, including

work assignments and follow up.

3. Ability to manage the branch office in the absence of the Branch Manager.

The ABM must be honest and fair with all customers and employees. The ABM should handle customer loan decisions and collection discussions in a professional manner. This person should have strong personal attributes such as a high energy level, positive outlook, integrity in all relations with customers and the community. This person should be a team player and assist other employees to reach the common goals of the branch office. An ABM should be self motivated and take initiative to accomplish both personal goals and branch objectives. This person must have a professional appearance in both grooming and dress, adhering to the Company dress code.


• The ABM is able to perform all duties of the branch office, including all cash control, processing of loans and sales finance applications, correspondence, completion of loan documents, and maintain other clerical functions of the branch

• The ABM is responsible for working assigned delinquencies, assist the manager with accounts recommending actions, attending hearings, or duties as assigned by the Branch Manager

• The ABM must develop a thorough knowledge of Company policies and procedures, understand monthly statistics, and the importance of growth, expenses, and profitability issues of the branch office

• The ABM should understand the importance of long and short term goals and assist the Branch Manager in setting and achieving goals

• The ABM should be proficient in knowledge and presentation of all branch products

• The ABM should be able to authorize loan extensions within the credit authority granted by the Branch Manager

• Demonstrate the ability to analyze relevant information and apply individual judgment to company policies. Comply with these policies, laws, regulations and procedures, and operational standards

• Perform similar job related duties as assigned

Job Requirements


• Must be able to read, write, speak, and understand English well

• The ABM has vital contact with the customers and therefore, should have strong verbal and interpersonal skills that demonstrate the ability to deal effectively and tactfully with all types of customers

• Problem solving and reasoning abilities are also important in maintaining the very best customer care

• Must possess a valid driver’s license and have access to the use of and ability to operate a personal automobile


• Must have a high school diploma or equivalent

• Must maintain technical skills such as: operate standard office equipment, computer terminals, copiers, calculators, the ability to handle and count cash, and type accurately and proficiently

• Ability to meet current licensing requirements of various federal and state regulators and insurance companies

Interested parties are not considered to be applicants unless they are asked to fill out a 1st Franklin Financial employment application.

Job Snapshot

About Us

Join the 1st Franklin Financial Team

1st Franklin Financial is a privately held consumer finance company based in Toccoa, Georgia. We have approximately 1,100 employees in more than 280 locations in Georgia, Alabama, South Carolina, Mississippi, Louisiana and Tennessee.

1st Franklin Financial offers a very competitive salary and benefits package, including:

  • Health and dental insurance
  • Prescription drug coverage
  • Life insurance
  • Accidental death & dismemberment insurance
  • Short and long term disability coverage
  • 401(k) with 4.5 match on employee contributions up to 6 of salary
  • Paid holidays, personal days, sick days and vacation days
  • Bonus and incentive plans

Additionally, 1st Franklin maintains a sophisticated training program with development plans for all employees to help everyone reach their full potential.

Join the 1st Franklin Financial Talent Network today and stay up-to-date on our openings as they continue to become available!

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