Business Development Outreach Specialist for IAFF
at Advanced Recovery Systems, LLC

Date Posted: 1/14/2020

Job Description

We are looking for someone with a Dynamic Personality to Join the team as Business Development Outreach Specialist. This position will represent our IAFF Center of Excellence. This position will sit in the Orlando area with around 75% travel. If you want to help our firefighters and emergency medical technicians struggling with these behavioral health challenges. Join us! 

 We offer great benefits including 401(k), generous paid time off plan, medical, dental, vision, and much more!

Primary Responsibilities:   

  • Generating new business through outbound telephonic communication to clinical providers and local union partners 
  • Appropriate placement to company approved after-care locations 
  • Retaining and nurturing existing referring relationships  
  • Identify additional points of contact in each market for outreach coordinators to build relationships  
  • Document and communicate call and internet metrics to internal and client teams  
  • Collaborate with intake coordinators to improve client experience  
  • Effective communication to on-site case managers, business development staff and cross-departmentally when appropriate 
  • Meeting daily, weekly and monthly metrics for position scope 
  • Ability to present the IAFF Center of Excellence and ARS facilities in an informative and professional manner 
  • Ability to convert business when applicable  
  • Consistent documentation in CRM software 
  • Outbound placement for inquiries unable to be treated at the Center of Excellence   


  • BA/BS or equivalent working experience  
  • Strong attention to detail  
  • Comfortable making cold calls and developing rapport through telecommunications  
  • Business to business sales experience a plus 
  • Customer focused and solution-oriented  
  • 1-2 years in a behavioral healthcare or healthcare environment a plus 
  • Strong multi-task ability  

 Advanced Recovery Systems is a national integrated behavior healthcare management company dedicated to the treatment of addiction, substance abuse, eating disorders and mental health issues. The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO. We are proud to be a drug-free workplace!   

Job Snapshot

About Us

Advanced Recovery Systems is an integrated healthcare management company for substance abuse, alcoholism, addictions, eating disorders and related mental health treatment programs and centers. Our executive team has extensive experience in the industry and a multidisciplinary background. We have the business acumen and clinical expertise required to foster exponential organizational growth while maintaining clinical best practices and cost containment. Detox centers, residential care facilities, sober living accommodations and outpatient centers can improve their business impact through our management services.