Call Center Agent
at Aegean

Date Posted: 13/11/2019

Job Description

Aegean Airlines is currently seeking:

Call Center Agents

 

This position brings along some of the following responsibilities

  • Answer incoming calls
  • Book seats
  • Issue e-tickets
  • Provide information on flights, fares, as well as new services
  • Perform tickets/bookings changes or cancellations

Job Requirements

Candidates should have the following personal requirements

  • Team oriented 
  • Sales skills 
  • Committed 
  • Ability to work on rotation shifts
  • Decisive, organized, proactive approach 

 

Candidates should have the following educational requirements and work experience:

  • High School diploma mandatory
  • Bachelor degree will be an asset
  • Greek and English fluent written and spoken are mandatory
  • Excellent knowledge of at least one of the following languages will be an asset: German, French, Italian, Russian, Spanish
  • Good knowledge of Microsoft Office

 

 

The Call center department operates at Head Quarter in Kifissia, daily, 24 hours a day.

Kindly note that only online applications submitted through company web site will be considered.

All CVs will be treated with strict confidentiality. 

Job Snapshot

About Us

We are a member of Star Alliance and Greece’s largest airline, providing at our inception in 1999 until today, full service, premium quality, short and medium haul services. On the 23rd of October 2013, we acquired Olympic Air; as a result, passengers are now provided with increased flight frequencies and connections as well as improved accessibility to Greece’s islands, including some of the more remote. As an outcome of our efforts, in 2017 we transferred 13,2 million passengers, 6% more passengers than in 2016. In 2017, we were named "Best Regional Airline in Europe" at the Skytrax World Airline Awards in a survey conducted among over 19,9 million passengers. This award - which we have been honored with for the 7th successive year and 8th year in total since 2009 - is a further confirmation of the high quality of service we offer to our customers, who have shown their trust in us and made us their number one choice. We invest in strengthening our international presence and supporting the Greek tourism both in Athens and regional airports. In line with this, our 2018 timetable includes a network of 153 destinations, 33 domestic and 122 international in 44 countries, with 16,600,000 available seats. The flights will be performed with one of the youngest fleets in Europe, comprising 60 aircraft.