Air Export Coordinator
at Agility

Date Posted: 6/15/2019

Job Description

Position:  Air Export Coordinator

Location: LAX (Carson, CA)

Reporting To: Air/Ocean Export Supervisor

FLSA Classification: Non-Exempt

SUMMARY

The Air Export Coordinator is responsible for processing export shipments while coordinating with the internal customer service group and providing timely updates to external customer.  He/she will be responsible for achieving high accuracy through our forwarding systems to ensure high productivity and operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Close Air waybills timely to meet gateway and airline cutoffs
  • Proper Handling of Expedited, Out of Gauge and Hazardous freight
  • Print all Necessary Export Documents
  • Provide Warehouse with loading docs
  • Perform Export Clearance
  • Send Pre-advises/ J2J to destination offices / agents
  • Communicates with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
  • Responsible for timely update of milestones in AS400 operating system.
  • As a contingency to Customer Service, the Operations Coordinator will contact  customers with exceptions to advise shipment status or to obtain shipment information in a professional manner
  • Assists the day-to-day operations of the export department to ensure that customer requirements are met
  • Ensure that file contains all necessary document copies in proper sequence and are uploaded properly to document management system.
  • Assists with ensuring that payable and receivable documents are completed accurately and forwarded within time constraints
  • Trace shipment through transit points up to final destination and advice customer service as needed with timely updates.
  • Ensures that highest level of data quality and integrity by processing shipment accurately
  • Other duties as assigned by management
  • Set up reporting to monitor key accounts activity/shipments on a daily basis and liaison with both overseas offices and our own           
  • Assist with additional lane set up as required by customer 
  • Oversee special projects.as needed
  • Coordinate communication between all parties to ensure customer requirements are met
  • First point of customer contact for day to day issues/problems 
  • First point of contact for destination offices and will resolve any issues/problems timely to avoid delays to customer. Also answering destination timely for any corrections required.
  • Identify problems and proactively resolve any issues to minimize impact to client and Agility.
  • Must possess high level of organization and time management of workload and self

Job Requirements

QUALIFICATIONS

  • 3+ years of experience as export coordinator preferred
  • Bachelor’s Degree or equivalent experience preferred
  • Excellent written and verbal communication skills
  • General knowledge of Microsoft Office applications
  • Experience in a transaction processing role

*** Qualified applicants (internal and external) must currently possess legal authorization to work in the United States

DESIRED ATTRIBUTES

  • Excellent interpersonal and communication skills
  • Ability to operate in global environment
  • Self managing and pro-active
  • Detail oriented
  • Ability to balance multiple priorities
  • Desire to work in a transaction processing environment
  • Ability to work in a team environment
  • Strong written and verbal communication skills

LANGUAGE SKILLS

English is the principal language for this position.  This position requires good written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.

COMPUTER SKILLS

Proficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit.  The employee is occasionally required to walk and use hand and eye coordination.  Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. 

WORK HOURS AND ENVIRONMENT

The current work schedule requires nights and weekends; overtime may be required based on the needs of the business. With an appropriate notice period work schedules may change based on the needs of the business. This position is located in a professional office environment. 

STATEMENT OF NON-INCLUSIVITY

This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee.  The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

Job Snapshot

About Us

Agility brings efficiency to supply chains in some of the globe’s most challenging environments, offering unmatched personal service, a global footprint and customized capabilities in developed and developing economies alike. Agility is one of the world’s leading providers of integrated logistics. It is a publicly traded company with more than $4.4 billion in revenue and more than 22,000 employees in over 500 offices across 100 countries.

Agility’s core commercial business, Global Integrated Logistics (GIL), provides supply chain solutions to meet traditional and complex customer needs. GIL offers air, ocean and road freight forwarding, warehousing, distribution, and specialized services in project logistics, fairs and events, and chemicals. Agility’s Infrastructure group of companies manages industrial real estate and offers logistics-related services, including e-government customs optimization and consulting, waste management and recycling, aviation and ground-handling services, support to governments and ministries of defense, remote infrastructure and life support.

Join the Agility Talent Network today and stay up-to-date on our openings as they continue to become available!

What is a Talent Network?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities with family and friends through Social Media or email

It is the policy of Agility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Agility will provide reasonable accommodations for qualified individuals with disabilities.