Logistics Coordinator
at Agility

Date Posted: 4/4/2021

Job Description

Job Summary:

Scheduling, shipping, and tracking of all customer sales orders through strong customer service oriented skills, an excellence sense of organization, strategic planning, and keen attention to detail. Monitoring transportation and warehouse processing of orders using software systems specifically designed to manage logistical functions. Ensuring accurate and timely issue of shipping documents to the warehouse for shipments of customer orders to meet delivery timelines.


  • Ensures that all shipping deadlines are met and orders are delivered to customers in a timely fashion.
  • Serves as POC for the client fulfilment leaders and managers, client logistics team, warehouse shipping team, Account management team as well as other internal and external collaborators.
  • Processes customer shipments as per the Incoterms.
  • Coordinates routing of domestic sales orders as well as the delivery schedules and preparing accurate bills of lading and airway bills
  • Coordinates international shipments schedule in collaboration with the logistics team and warehouse to ensure proper documents are processed and applied to each order prior to shipping
  • Reviewing and issuing all required export documentation prior to releasing them from our facility, i.e.: airway bills, bill of lading, HAWB, MAWB, invoices, packing lists.
  • Closing out shipments in the warehouse management system
  • Updating shipments as required on customer dashboard as well as organization’s tracking system.
  • Track and analyze mis-shipments to ensure they don’t occur again and address and resolve any issues with delayed shipments.
  • Reports any problems, issues, and losses to the account manager.
  • Liaise with customer assigned forwarders to ensure timely pick up of shipments.
  • Communicate with van lines and couriers to ensure prompt pick-up and delivery of shipments
  • Arrange same-day deliveries whenever required
  • Schedule returns of materials based on sourcing instructions or supplier RMA/ RGA as needed.
  • Respond to customer inquiries and refer clients to the appropriate channels
  • Assist client with product selection and pricing to improve transportation routes.
  • Coordinate and arrange for packaging of Hazardous materials and schedule shipments accordingly.
  • Adhere to all relevant rules and regulations and maintain KPIs
  • Utilizing logistics IT to optimize shipping and transport procedures
  • Coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
  • Assist with reports for upper management as needed.

Job Snapshot

About Us

Agility brings efficiency to supply chains in some of the globe’s most challenging environments, offering unmatched personal service, a global footprint and customized capabilities in developed and developing economies alike. Agility is one of the world’s leading providers of integrated logistics. It is a publicly traded company with more than $4.4 billion in revenue and more than 22,000 employees in over 500 offices across 100 countries.

Agility’s core commercial business, Global Integrated Logistics (GIL), provides supply chain solutions to meet traditional and complex customer needs. GIL offers air, ocean and road freight forwarding, warehousing, distribution, and specialized services in project logistics, fairs and events, and chemicals. Agility’s Infrastructure group of companies manages industrial real estate and offers logistics-related services, including e-government customs optimization and consulting, waste management and recycling, aviation and ground-handling services, support to governments and ministries of defense, remote infrastructure and life support.

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It is the policy of Agility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Agility will provide reasonable accommodations for qualified individuals with disabilities.