Manager, Field Implementation
at Agility

Date Posted: 6/30/2019

Job Description

Position: Manager, Field Implementation

Location: United States

Reporting to: Director – Field Implementation Americas

FLSA Classification: Exempt


As a leading Global Freight Forwarder, Agility GIL is continually improving and innovating in the area of processes and systems.

As part of our current Transformation initiative, Agility GIL is building and deploying new generation, web-based operations software that will manage the entire “quote-to-bill” operations cycle and related job accounting.

The Transformation team uses a “team-based” organization structure to develop and deploy the software. This includes the use of Agile and Agile-like development approaches in building the software; and a highly user-focused implementation approach in the deployment of the software.

At both stages (development and deployment) the Transformation team emphasizes personal growth within the context of delivering high levels of user satisfaction.


This position involves the deployment / delivery of the developed software.

The Manager will have project and process management responsibility within his / her assigned areas / branches.


  • Liaise closely with Senior Managers and branch management to achieve transformation objectives and timelines.
  • Collaborate with Agile Process Owners (APOs), Network Design Owners (NDOs), Functional System Owners (FSOs), and other FI Team Members to ensure process and system consistency and standardization with implementations
  • Identify and communicate risks / issues proactively to the Transformation Director and lead problem solving initiatives
  • Ensure proper and timely project reporting and communication
  • Assist branch management in capturing agreed Transformation benefits (training, monitoring, providing support as required, etc.)

Job Requirements


  • 2-3 years of experience in project and process management type of role
  • Bachelor’s degree in business related field or alternatively vocational Freight Forwarding training with additional Management training
  • Experience analyzing and implementing transformation projects such as reengineering, off-shoring, centralization, etc.
  • Familiarity with the freight forwarding/logistics industry preferred
  • Successfully complete PSM I and PSPO I Agile certifications within 45 days of start date


  • Excellent interpersonal skills and ability to communicate with all levels of the organization
  • Ability to execute project activities of high complexity within stretch time lines and in a dynamic environment
  • Pro-active communicator
  • Positive “can-do” attitude
  • Problem solving skills with a proactive approach
  • Strong presentation, facilitation and change management skills


English essential, Spanish desirable. This position requires strong written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.


Proficiency in the use of Microsoft Office Suite. Ability to learn work flow applications.


While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to walk and use hand and eye coordination. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. The employee must be able to travel both domestically and internationally over 50% of the time and drive a vehicle.


Normal working hours for this position are Monday-Friday, however, working beyond these days might be required by business needs.


This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

Job Snapshot

About Us

Agility brings efficiency to supply chains in some of the globe’s most challenging environments, offering unmatched personal service, a global footprint and customized capabilities in developed and developing economies alike. Agility is one of the world’s leading providers of integrated logistics. It is a publicly traded company with more than $4.4 billion in revenue and more than 22,000 employees in over 500 offices across 100 countries.

Agility’s core commercial business, Global Integrated Logistics (GIL), provides supply chain solutions to meet traditional and complex customer needs. GIL offers air, ocean and road freight forwarding, warehousing, distribution, and specialized services in project logistics, fairs and events, and chemicals. Agility’s Infrastructure group of companies manages industrial real estate and offers logistics-related services, including e-government customs optimization and consulting, waste management and recycling, aviation and ground-handling services, support to governments and ministries of defense, remote infrastructure and life support.

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It is the policy of Agility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Agility will provide reasonable accommodations for qualified individuals with disabilities.