Air Export Coordinator
en Agility

Fecha de publicación: 03/12/2019

Descripción del empleo

Position:  Air Export Coordinator

Location: Philadelphia, PA (PHL)

Reporting To: Air/Ocean Export Supervisor

FLSA Classification: Non-Exempt

SUMMARY

The Air Export Coordinator is responsible for processing export shipments while coordinating with the internal customer service group and providing timely updates to external customer.  He/she will be responsible for achieving high accuracy through our forwarding systems to ensure high productivity and operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Close Air waybills timely to meet gateway and airline cutoffs
  • Proper Handling of Expedited, Out of Gauge and Hazardous freight
  • Print all Necessary Export Documents
  • Provide Warehouse with loading docs
  • Perform Export Clearance
  • Send Pre-advises/ J2J to destination offices / agents
  • Communicates with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
  • Responsible for timely update of milestones in AS400 operating system.
  • As a contingency to Customer Service, the Operations Coordinator will contact  customers with exceptions to advise shipment status or to obtain shipment information in a professional manner
  • Assists the day-to-day operations of the export department to ensure that customer requirements are met
  • Ensure that file contains all necessary document copies in proper sequence and are uploaded properly to document management system.
  • Assists with ensuring that payable and receivable documents are completed accurately and forwarded within time constraints
  • Trace shipment through transit points up to final destination and advice customer service as needed with timely updates.
  • Ensures that highest level of data quality and integrity by processing shipment accurately
  • Other duties as assigned by management
  • Set up reporting to monitor key accounts activity/shipments on a daily basis and liaison with both overseas offices and our own           
  • Assist with additional lane set up as required by customer 
  • Oversee special projects.as needed
  • Coordinate communication between all parties to ensure customer requirements are met
  • First point of customer contact for day to day issues/problems 
  • First point of contact for destination offices and will resolve any issues/problems timely to avoid delays to customer. Also answering destination timely for any corrections required.
  • Identify problems and proactively resolve any issues to minimize impact to client and Agility.
  • Must possess high level of organization and time management of workload and self

Requisitos del puesto

QUALIFICATIONS

  • 3+ years of experience as export coordinator preferred
  • Bachelor’s Degree or equivalent experience preferred
  • Excellent written and verbal communication skills
  • General knowledge of Microsoft Office applications
  • Experience in a transaction processing role

*** Qualified applicants (internal and external) must currently possess legal authorization to work in the United States

DESIRED ATTRIBUTES

  • Excellent interpersonal and communication skills
  • Ability to operate in global environment
  • Self managing and pro-active
  • Detail oriented
  • Ability to balance multiple priorities
  • Desire to work in a transaction processing environment
  • Ability to work in a team environment
  • Strong written and verbal communication skills

LANGUAGE SKILLS

English is the principal language for this position.  This position requires good written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.

COMPUTER SKILLS

Proficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit.  The employee is occasionally required to walk and use hand and eye coordination.  Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. 

WORK HOURS AND ENVIRONMENT

The current work schedule requires nights and weekends; overtime may be required based on the needs of the business. With an appropriate notice period work schedules may change based on the needs of the business. This position is located in a professional office environment. 

STATEMENT OF NON-INCLUSIVITY

This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee.  The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

Resumen de la oferta

Sobre Nosotros

La historia de Agility es análoga al crecimiento de los mercados emergentes en la economía global. La empresa se inició como proveedor local de almacenaje en Kuwait, y creció hasta convertirse en la mayor empresa de logística del Medio Oriente. Ha adquirido más de 40 marcas de logística en todo el mundo, invirtiendo miles de millones para construir una red global con una fuerte presencia en los mercados emergentes. En la actualidad, Agility es uno de los mayores proveedores de logística integrada del mundo, con más de 22.000 empleados y operaciones en 100 países.

El negocio comercial principal de Agility, Global Integrated Logistics (GIL), proporciona soluciones de cadena de suministro para satisfacer las necesidades de los clientes tradicionales y complejos. GIL ofrece transporte aéreo, marítimo y por carretera, almacenamiento, distribución y servicios especializados en logística de proyectos, ferias y eventos y productos químicos. El grupo de empresas Agility Infrastructure gestiona el sector inmobiliario industrial y ofrece servicios relacionados con la logística, como la optimización y consultoría aduanera, la gestión y el reciclaje de residuos, la aviación y los servicios de asistencia en tierra, el apoyo a los gobiernos y ministerios de defensa, .

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